9. MANAGEMENT PROCEDURES
Ensure all access cards are allocated at the correct levels and tracked according to Bateel procedures
Scope:
9.1 – 9.13
Related Documents:
9.8 Access card verification
Access and privilege card:
MSR meaning:
This type of card is used to perform various business transactions through the POS terminal. The cards used in Bateel Boutiques are magnetic strip readers (MSR). Each card is issued to respective staff members and the name/employee ID is recorded on the card.
MSR card types
The cards issued to Bateel Boutiques are of mainly 2 types, depending on the employee’s designation :
1. MSR Sales Associates/Cashiers
2. MSR Manager
Privilege table:
The table below illustrates the functions attached to each type of card:
It is mandatory that every team member use only his/her MSR card. Non-compliance will lead to strict disciplinary action. In case of vacation or leave of one of the team members, the MSR card must be returned along with the health card to HO to retrieve his/her passport. Manager’s card can be used by employees only in situation such as discount, exchange, refund and for open drawer option. After the employee uses the Manager’s card, they need to return it to the safe and they must log the details into the Manager POS card tracking sheet.
Functions
Cashier
Manager
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X Report
Yes
Yes
Z Report
Yes
Yes
Statement
Yes
Yes
Returns
No
Yes
Void Line
Yes
Yes
Void Transactions
No
Yes
Create Customers
No
Yes
Discount
No
Yes
Open Drawer
No
Yes
Suspend
Yes
Yes
The auditor needs to check the following:
1. Authorized usage of MSR
2. Staff performing the transactions with allotted cards.
3. Ghost card protocols (MSR of resigned staff, vacation staff, absconding, etc.)
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