Chair’s message
Chief Executive Officer Jason Davenport MCIPP MloD CIPP Board Of Directors Louise Gray ChMCIPPdip Stuart Hall MCIPPdip Dianne Hoodless MSc ChFCIPP FHEA Editor Lora Murphy editor@cipp.org.uk Advertising Daniel Cull and Lexi Evans 07795 652645 | commercial@cipp.org.uk Design James Bartlett and Nicole Davis design@cipp.org.uk Printing Redactive
Hello November! Time goes so fast and I can’t believe we’re on the countdown to Christmas payrolls again. The days have really drawn in, with dark mornings and evenings making us want to stay in bed a little longer. It’s great driving home to see all the pretty Christmas lights appearing everywhere, although they seem to be turned on earlier every year.
It was great seeing so many of you attend our Annual Conference and Exhibition in Newport last month. It was another fantastic event, and it was wonderful networking with you all. Congratulations again to all our amazing award winners. This issue of the magazine will focus on the different careers open to pay professionals and the many pathways we can take in the industry. We hear from a range of pay professionals, discussing their career paths and explaining how they either fell into payroll or actively chose payroll as a career. Do you remember how you got into payroll? I started at 16 as a Wages Clerk, and things were very different back then. There were no computers, and payroll was completed by hand, with deductions mainly comprising of tax and National Insurance contributions, unlike the many deductions we see today. So, what does the future look like for pay and pay careers? Will we see more artificial intelligence (AI) incorporated into our everyday working lives? How will technology change to keep up with legislation changes and new processes? Remember, your membership gives you the keys to being the first to know what’s changing, and opportunities to get involved with consultations and Think Tanks which help to shape the future of the pay professions.
Ana Laiu MSc FCIPPdip Brendan Mulkern FCIPP
Brian Sparling ChFCIPPdip Michelle Sutton ChMCIPPdip Cliff Vidgeon BA (Hons) CMA ACG ChFCIPP Clare Warrington MSc FCIPPdip AFHEA
Clare Warrington MSc FCIPPdip AFHEA (clare.warrington@cipp.org.uk) Chair, CIPP
Useful contacts
CEO’s message
Consultancy consult@ippeducation.co.uk 0121 712 1044 IPP Education education@ippeducation.co.uk
A current key discussion topic is AI and how its progressive development will change the shape of the pay professional’s role in the future. This is very similar to all previous technological improvements – how it evolves will be driven by what it can do, and why it should be used. It will, and is, being delivered by both early adopters and those embracing the opportunity to realise its full potential.
0121 712 1023 Events team events@cipp.org.uk 0121 712 1013 General enquiries enquiries@cipp.org.uk 0121 712 1000 Marketing marketing@cipp.org.uk
For many organisations, the use of AI will be driven by efficiency in operation, and where possible, removing mundane tasks such as keying data from other sources. This is similar to what automation did with robotic process, or repeated, frequent enquiries, which can be handled by chatbots embedded into customer enquiry tools. Other developments will help with data preparation and boardroom packs, by layering AI on top of data-driven reports. This will all start to become the norm for the creation of analysis reporting and improving compliance reviews when looking at trends, for example. You, the professionals, will subsequently need to understand how to use this toolkit to deliver real, actionable outcomes. And hopefully to save time, making space for you to get involved in other work which adds true value to the organisation you support and allows you to use your core payroll skills. This means that the pathways open to those in the profession will increasingly favour those committed to life-long learning, staying current with technological improvements and understanding how to embed these innovations into everyday working models. The direction will always be to continually evolve and develop. For a long time, we’ve lived in the information age, and as we move through concepts like the knowledge age and the experience age, it’s still humankind that’s driving progress, raising the bar and always adapting. I hope you enjoy all the content in this issue, and please do feel free to connect with me. I really value your input and feedback.
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Trademarks The CIPP logo, the initials ‘CIPP’ and the words ‘Professional in Payroll, Pensions and Reward’ and ‘CIPP Consult’ are trademarks of the Chartered Institute of Payroll Professionals. Copyright: The Chartered Institute of Payroll Professionals 2025. The Chartered Institute of Payroll Professionals, Goldfinger House, 245 Cranmore Boulevard, Shirley, Solihull, West Midlands, B90 4ZL. Switchboard 0121 712 1000
Copyright This magazine is published by The Chartered Institute of Payroll
Professionals in whom the copyright is vested. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. The views expressed in this publication are not necessarily those of the CIPP or the Editor. The information and comment contained in this publication are given in good faith, their accuracy or completeness cannot be guaranteed.
Jason Davenport MCIPP MIoD (jason.davenport@cipp.org.uk) Chief Executive Officer, CIPP
| Professional in Payroll, Pensions and Reward | November 2025 | Issue 115 2
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