Job Description
GENERIC ACTIVITY • To support the Head of Estates & Facilities in the overall leadership and management of the Facilities Service and its activities. • To support the Head of E&F in the management, promotion and representation of Facilities and its activities within ACS and externally. • To assist the Head of E&F in the development and achievement of objectives, based on the ACS strategic plan. • To develop the Facilities Operational Plan, to include identifying priorities, co-ordinating the establishment of key performance indicators and proactively contributing to the LTCDP’s. • Responsible for all aspects of operational management of Facilities teams within ACS, as appropriate, providing direction and ensuring effective integration of core activities. • To develop and maintain positive external relationships with professional associations and other stakeholder groups and bodies as appropriate. • To support the Head of E&F with the co-ordination, allocation, monitoring and management of the allocated budget. • To take a proactive approach to making the Head of E&F aware of developments which will affect the delivery of the strategic plan in the areas of responsibility. • To participate in, convene and/or chair as required working groups to develop policies and procedures and explore issues and options relevant to areas of responsibility. • To prepare effective strategic and operational plans to ensure the development of an estate which meets the needs of the organisation. • To ensure best value is being achieved from the use, operation and development of the estate in meeting organisational business activities and identify proposals for improved asset performance.
• To build effective working relationships with Heads of School, Faculty and the wider Estates & Facilities senior management teams in the planning, development and operation of the ACS estate. • To ensure effective plans are in place to improve the performance of the estate in order to meet strategic objectives and targets. • To provide project sponsorship, coordination and leadership to campus development programmes in line with organisational objectives. • To build and maintain effective networks and relationships with sector and civic partners in the development of the estate and facilities strategy and operations. • To support the Facilities Business Partners in the planning and delivery of plans and programmes, including line management. • To lead the development and implementation of an energy and utilities framework for the teaching and residential estate. • To be the Campus subject specialist on all Facilities related matters and to offer advice and guidance to the Head of School. • To work alongside the other ACS teams and Facility business partners driving new working methods/practices that improve efficiency, reduce costs and improve quality of service. • Lead the Facilities Management teams onsite to ensure exceptional delivery of cleaning, grounds, portering and maintenance service to the organisation in line with agreed SLA’s. • To drive a culture of continuous improvement and compliance, through the management structure, within the Department. • Accountable for the upkeep and review site services in line with ISI and NEASC Inspection requirements. • Accountable for the operational management of all in house teams, contract staff and consultants on site and co-ordinate day to day activities of the teams.
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