Level III Training Manual

4/3/18

Top 10… 1. Understand Where the TGRA’s Authority Comes From, and Where it Doesn’t : Know the applicable Statutory/Regulatory basis for how your TGRA functions, as well as the Agency’s mandates under those Statutes/Regulations. 2. Understand Tribal Budgeting : Know the specifics of how your TGRA is funded. From fees? From the Tribe’s general fund? From both? What restrictions does your budget operate under? 3. Understand the Tribe’s Policies and Procedures : HR, Accounting, Payroll, Purchasing and Procurement, Facilities, I.T., Travel/Training, GSA, Contracting, Legal, Communications. Know if, and under what circumstances, the TGRA may follow its own policy. 4. Be “Conflict Competent” : This is does not mean allow politics to govern the Agency’s decisions, but be aware of the political dynamics of the Tribe, possible political reactions, and be able to realistically “weigh” regulatory benefits against political costs. 5. Develop Formal Rules of Ethical Conduct for the TGRA : These should address matters concerning both actual and perceived conflicts of interest. 6. Develop and Standardize Internal Agency Protocols : You will always be prepared to show that your Team doesn’t just make it up as they go along.

Top 10… 7. Balance : Have the courage to make the tough calls, while at the same time having the discipline and patience to act diligently, proportionately and always in the best interest of the Tribe. 8. Accountability of Funds : Document and justify expenditures. Always remember that the TGRA operates from the People’s money. Be fiscally responsible. 9. Handle Personnel Issues : Whether it’s helping a staff member resolve a benefits problem, or addressing a difficult employee who is poisoning the working environment, don’t let Agency morale suffer because you avoid handling personnel matters. 10. Know your administrative resources : Know the duties and responsibilities of the Tribe’s Administrative Staff. Know who to go to for help/guidance on different issues. Submit required documents, reports, and information to the Admin Staff in a timely manner. Try to make their life a little easier. It does not go unnoticed. Earn a reputation for being diligent, reasonable, and forthcoming when it comes to addressing administrative issues with the Tribe’s Admin Staff. They will almost always do that little bit extra to help you when the time comes.

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