Marketing Credentials Brochure
The home of Property Management in Napier
Quinovic Napier Welcome to
Tailored to your office, and showcasing your local expertise and region, the Quinovic Office Credentials are available in an 8 page A4 digital and print format along with a single page A4 support document.
NEW ZEALAND’S Property Management Experts
Our aim is to take the stress out of managing your property for good!
Catherine Buchanan
Locally owned and managed by Catherine Buchanan, Quinovic Napier are leaders in property management throughout the greater Napier area. We firmly believe that strong relationships with owners and tenants alike are integral to property investment success. The Quinovic Napier team is 100% dedicated to providing exceptional property management service, ensuring the properties are well maintained and achieving the best returns. Rest easy knowing our friendly local team will manage your important rental investment with professionalism, respect and genuine care. Choose Quinovic for a better rental experience for all.
As a landlord, I find Catherine and her team extremely professional, honest and thorough. Quinovic can be relied upon to have a full understanding of the Healthy Homes Standards to ensure compliance to protect both the landlord and the tenant(s). Tenant vetting is thorough. Rental inspections are comprehensive. Monthly statements are very prompt and clear. Helpful advice, based on years of experience, is supplied and appreciated when undertaking maintenance and upgrades. In short, Catherine and her Quinovic team make rental ownership a lot less stressful. John H ~ Owner
Catherine Buchanan Franchise Owner Manager T 027 490 3389 Catherine@Quinovic-Napier.co.nz
Quinovic Property Management Napier 35b Wakefield St, Onekawa, Napier 4110
NEW ZEALAND’S Property Management Experts
027 490 3389 Catherine@Quinovic-Napier.co.nz
quinovic.co.nz/napier
Welcome to Quinovic Napier
We are proud to have been servicing New Zealand property owners and investors since 1988. 3 100
3 5 4 years teams %
The Quinovic Care and Return System
At the heart of every great tenancy You’ll find trust and commitment to match the right people and properties.
Our nationwide team of 34 highly experienced franchisees have collectively assisted over 30,000 clients to date.
Designed to ensure that nothing is left to chance, providing our clients with a complete property management service without compromise.
Care
Return
Dedicated to residential property management. We have one job and we do it well.
Our Care System ensures that we handle everything for you. From selecting the most suitable tenants and completing all necessary paperwork, to the ongoing management of your property. We do it all.
Our proven Return System is designed to provide you with the best possible financial return on your property. There is no guesswork in our approach.
Your investment remains our priority at all times. This includes the handling of your rental income and smooth payment transactions to you. Rental funds are held in a trust account so that you can have absolute confidence that your income is secure. We pay your rent to you within 5 working days of receiving the funds. We also have the necessary systems in place to ensure that rent arrears are minimised. You’ll receive a financial report every month, and can check and print up-to-the-minute financial reports from your personalised client dashboard. Our property managers are well-informed on all areas of insurance compliance including issues like smoke alarms and methamphetamine testing. Total financial peace of mind
Unparalleled Advertising Reach As a Trade Me Premium Property Partner, Quinovic Property Management has access to a powerful online network of websites to advertise available properties for rent.
Your investment is our priority, whether it’s a single property, a portfolio of properties or your family home requiring tenants while you are away...
Quinovic specialises in providing a complete property management service for residential property owners and investors across New Zealand, catering to the needs of both local residents and international owners with property interests in the country. Trusted with over 125,000 tenancies since 1988, Quinovic has the experience and local expertise to provide accurate appraisals, the best possible return, and ensure your investment property and rental customers are well looked after.
We ensure
The combined audience of the Quinovic, Trade Me and homes.co.nz websites, plus the Global Property Network websites in Australia, USA, Thailand and India, provide unparalleled reach when advertising for suitable new tenants.
Ask Quinovic
Rent arrears are minimised Rents are market-related Rents are reviewed within legislative guidelines
Your property is maintained Regular inspections completed Occupancy rates are high We keep in touch with your tenants
Locally owned and managed by Catherine Buchanan, Quinovic Napier are leaders in property management throughout the greater Napier area.
We firmly believe that strong relationships with owners and tenants alike are integral to property investment success. The Quinovic Napier team is 100% dedicated to providing exceptional property management service, ensuring the properties are well maintained and achieving the best returns. Rest easy knowing our friendly local team will manage your important rental investment with professionalism, respect and genuine care. Choose Quinovic for a better rental experience for all.
As a landlord, I find Catherine and her team extremely professional, honest and thorough. Quinovic can be relied upon to have a full understanding of the Healthy Homes Standards to ensure compliance to protect both the landlord and the tenant(s). Tenant vetting is thorough. Rental inspections are comprehensive. Monthly statements are very prompt and clear. Helpful advice, based on years of experience, is supplied and appreciated when undertaking maintenance and upgrades. In short, Catherine and her Quinovic team make rental ownership a lot less stressful. John H ~ Owner
Meet Catherine
knowing your property is in the expert hands of the Napier Property Management specialists. Relax
Your questions answered
Service Excellence Guaranteed
Catherine’s industry knowledge and own property investment experience combine wonderfully to assist property owners to achieve the best from their rental properties. She is absolutely committed to providing exceptional service to both property owners and tenants, with great attention to detail development, finance and customer service have contributed to her high standards in property management with a personal touch. Catherine and her team at Quinovic Property Management Napier are professional, proactive and a delight to deal with. Julia C – Owner and clear communication. Her background in property
Detailed Reporting • We provide detailed entry condition reports, including extensive photos of the property • We conduct routine inspections and report results to you and your tenants • You’ll receive a financial report every month, and can check and print up-to-the minute financial reports from your personal client dashboard • We can also send your financial reports to your accountant • On the first working day of April every year, we’ll provide you with a partially completed rental property tax return (IR3R) to save your accountant time and save you accountancy fees Arrears Management • We complete checks on rents received every weekday morning • We immediately follow up with tenants regarding any arrears • When tenants are signing the tenancy agreement we carefully explain their obligations regarding paying rent and taking care of the property • We contact three referees for each tenant • We do credit checks for each tenant • Once a tenant passes all our checks, you get to make the final decision • We complete a tenant background review via Renti
Your due diligence in selecting a property management company to care for your investment is essential. Here are five questions we would recommend you ask a potential management company. How will you be protecting my asset? This includes everything from rent achieved, to maintenance and regular inspections. Do you have a complete knowledge of current legislation and required compliance? How often do you do property inspections? This is important to ask to remain compliant with insurance requirements. How do you ensure you select the perfect tenant for my property? This is more important than ever before, given current legislation. What will you provide with regard financial statements? You should expect to receive detailed financial statements able to be filed for tax purposes. 1 2 3 4 5
Catherine@Quinovic-Napier.co.nz 027 490 3389 Catherine Buchanan Franchise Owner Manager
Maintenance Management • We are on call for emergencies from tenants 24 hours a day 365 days of the year • We use only highly skilled and trusted tradespeople, most of whom we’ve used for many years • Our dedicated maintenance team facilitate and manage any required maintenance need for your property
Our team provides comprehensive coverage of all aspects of property management, backed by round-the-clock support. We’re dedicated partners, committed to safeguarding your financial investment.
As first-time landlords, we were grateful for Catherine’s wealth of experience. She patiently guided us through the process, answering all our questions in detail. Previously, our apartment was a holiday rental and a constant source of stress. Now we don’t even think about it, and the money arrives each week. Kim B ~ Owner
Personal Property Management
High Occupancy Rates
• Your property will be personally managed by the Principal • You will be welcome to contact us at any time • The Principal is backed up by support staff to ensure they have time to look after your property
• As a Trade Me Platinum Property Partner, we offer unparalleled advertising reach for new tenants across a number of local and international websites.
24/7 Access To Your Information
• Your personalised client dashboard provides you with 24-hour access to up-to-the-minute financial reports, tenant details and letting instructions
Catherine Buchanan 027 490 3389 Catherine@Quinovic-Napier.co.nz
quinovic.co.nz/napier
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