The Business Review March 2023

PROMOTING THE COMMUNITY

Empowering Communication Within the Workplace Contributing Article by Mary Hambleton C ommunication is the key to our existence since the beginning of our existence. AND … it’s changing. The path forward calls for flexibility, it’s not a one size fits

Here are a few ways to engage your team – even those working remotely. • Create a culture where employees feel like a priority. In turn they will make your organization a priority. People want to feel embraced and supported. • Recognizing the general communication style of each personality and communicating with them in the way they need to be communicated with is key is helping people feel heard. • Most employees want to hit the target … But sometimes they just don’t know what the target is. Part of your responsibility as a leader is to be clear as to what your expectations are. • Empower and reward collaboration and sharing of knowledge. • Ask yourself and your team, “What are some of the barriers to optimal company performance? What are some of the ways these barriers could be dealt with?” Relationship Tips I gave in a recent interview were: 1. Read and adapt to the other person’s personality type. Fun Free Personality Quiz 2. Actively listen and prioritize the other person. 3. Speak their language of love. Great book – The 5 Love Languages by Gary Chapman a. Words of Affirmation b. Quality Time

all scenario. We must adapt to connect to each other. Leaders and Managers need to be able to articulate clear roles and responsibilities and consequences. Today’s Leader must have the ability to communicate all of these expectations in a way that each person on the team not only understands but lives those values. We need to agree upon not only the forms of communication, but how we communicate.

Leaders, we need to define Our Culture, “How we do things and say things around here”. And remember, it’s not what you say but what you do that matters most. The research company, McKinsey, finds that while employers think better pay and benefits will attract and keep their people, what employees really want from their companies is to feel valued, a sense of belonging, control over

their careers, and flexibility and autonomy in their jobs. So, what does this mean for the business who is trying their hardest to stay open? Autonomy in the workplace refers to being able to self-govern or make decisions on how and what to do. Autonomy is the capacity to make an informed, uncoerced decision. So, what does that mean for a business owner? It means we are going to see more collaborative; group think workspace. A workplace that aligns passions and talent to the tasks at hand. Companies that have a clear vision and are able to articulate the value of the employee’s contribution to the whole team will find that they have a Winning Team. A team that is built on a foundation of shared values and eager to take on new challenges. To survive and even thrive we must adapt and connect to this new work environment and that means better communication from the entire team.

c. Receiving Gifts d. Act of Service e. Physical Touch

Here is what Harvard Business Review had to say. “In the new flexible workplace, companies need to have a robust strategy for career development. For hybrid employees, career development was the most crucial element of a successful employee experience.” In today’s workforce, people feel valued when feeling invested in. Let us help you in building a Training Schedule that is customized to you. Visit us online at www.soulcanyon. com or give me a call 541-218-7601 and let’s do an exploratory conversation over coffee or over Zoom today. n

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The Business Review | March 2023

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