USAging award-winning programs’, Sourcewise MyPlan and WeCare programs provide proper training for caregiving, risks and flags to watch for, and strengthen the connection to case managers and access to timely resources, including mental health support, respite care, and Medicare.
Case Study
MyPlan and WeCare Programs
PROGRAM AUDIENCE: Multicultural family caregivers aged 18-59
PROGRAM DESCRIPTION:
USAging award-winning programs’, Sourcewise MyPlan and WeCare programs provide proper training for caregiving, risks and flags to watch for, and strengthen the connection to case managers and access to timely resources, including mental health support, respite care, and Medicare. By intervening with needed resources that they can access in their lived environment, the program gently guides caregivers and addresses their psychosocial needs, ensuring their self care remains a priority concurrent with the care of others.
PROGRAM OBJECTIVES:
PROGRAM OUTCOMES:
72% of participants actively engaged 67% net promoter score 10% increase in caregiver confidence following the course trainings Improved access to SDoH related resources for persons cared for: • 20% decrease in a lack of reliable transportation preventing access to care • 10% decrease in food insecurity
h Increase client satisfaction and improve net promoter score
h Deliver SDoH related resources for proper caregiving directly to caregivers
45% decrease in number of ED visits that did not result in an admission
h Improve health outcomes of persons cared for
Improvement in caregiver physical and emotional health: • 100% decrease in average total length of hospital stay • 85% decrease in number of overnight or extended stays in the hospital • 74% decrease in rate of caregiver isolation • 52% decrease in ED visits that did not result in admission • 36% decrease in rate of caregiver depression
h Improve caregiver outcomes including depression, fatigue, stress, and unmet needs
Program Components:
Care Communications: Upon enrollment, participants receive text messages that nurture, guide, and support their caregiving journey. Some messages contain links to online resources with additional educational information in the form of interactive surveys, training videos, and music tracks (see Care Companion). Topics include general support, mental health, Medicare assistance, SDoH, and respite care. Care Companion: This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy- to-follow sections to promote independent education, learning, and self-care management. GoMo Chat: Much like a typical text conversation, GoMo (secure) Chat allows live messaging between participants and their care team, enabling in- the-moment, on demand conversations. Secure Data Collection and Reporting: Engagement and experience data is deidentified, analyzed, and reported back to Sourcewise for ongoing caregiver experience improvement.
“The GoMo Health program has hugely reduced my stress levels and the educational portal has taught me so much.”
- Caregiver Participant
gomohealth.com
info@gomohealth.com
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