Illinois Legal Aid Online Annual Report FY21

Innovating: ILAO Year by Year

2001

2007 Apple launches iPhone Amazon launches Kindle Mortgage foreclosure crisis begins

March 3: ILAO starts as Illinois Technology Center for Law and the Public Interest 6 months later, Apple releases the iPod 55% of American adults use the internet

2008 Blockchain goes live, supports the launch of Bitcoin 74% of American adults own a computer or laptop Tesla releases its first electric car

2003 Skype launches ILAO’s websites log 297,000 visits iTunes Music Store opens for business 55% of American households have internet access 2005 First video uploaded to YouTube 68% of American adults use the internet Google launches mapping services , an internet phone program, and an effort to digitize books from some of the world’s largest libraries 2006 ILAO wins the first Technology Leadership Award presented by Accenture and Lumity for www.IllinoisLegalAid.org

2009 ILAO launches its LiveHelp chat program to help users find what they need to seek justice. This program continues today—a team of 50+ volunteers help more than 100 website users per day find answers and tools they seek to exercise their legal rights

2010 Instagram launches

ILAO receives the ABA Louis M. Brown Award for Legal Access and the Paul H. Chapman Award for significant contribution to the improvement of access

to justice in America. WhatsApp launches

Nintendo Wii and XBox 360 launch ILAO partners with Illinois Coalition for Equal Justice (ICEJ) to develop

2011 Nest introduces its first thermostat SnapChat launches as ‘Picaboo’

and establish technology-based legal self-help centers in county courthouses and public libraries across the state. Facebook opens to anyone over the age of 13

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