“[ILAO] Gave me confidence to begin confronting legal issues.”
CASE STUDY: RENTAL ASSISTANCE CAMPAIGNS (AUGUST 2020–JUNE 2021)
• Campaign strategy: digital plus local outreach and flyering • ILAO helped nearly 80,000 people understand the rental assistance programs offered in FY21. We distilled the eligibility criteria and application process into understandable steps in three languages. ILAO’s community navigators hit the streets to get the word out in Illinois neighborhoods with a high percentage of renters. • As a result, we connected over 15,000 tenants and landlords to the state’s application portal. “On behalf of myself and my tenant, I want to say thank you for this program. It has helped tenants and landlords maintain homes and pay mortgages for those homes during a very difficult time for many families. I hope that funds will allow this program to continue, as there are many families still in need of assistance. Thank you, Rebecca Louis.”
ILAO HELPED OVER 100,000 ILLINOISANS WITH EVICTION IN FY21
“[ILAO] Teaches us what our legal rights are and what we can do to help protect ourselves in the legal system.”
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Illinois Legal Aid Online (ILAO) • IllinoisLegalAid.org
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