Ryde Hospital Quality, Safety & Patient Experience Manager Melissa Manning, Ryde Hospital Redevelopment Manager Sarah Sullivan, NSLHD CE Anthony Schembri with NSW Health Volunteer of the Year Diane McPhail and her husband Ryde Hospital volunteer recognised at NSW Health Awards
Respected Ryde Hospital volunteer Dr Diane McPhail has been named the Volunteer of the Year at the 2025 NSW Health Awards. The prestigious awards celebrate the most exceptional teams and individuals across NSW Health. Diane was recognised for her long-standing contribution to Ryde Hospital, where she has become an integral part of the hospital community. She is a dedicated and hardworking member of both the Ryde Hospital volunteers, and the consumer advisor teams, contributing to patient care, staff education and environmental sustainability. Diane also serves as Chair of the Ryde Hospital Consumer Participation Committee, providing invaluable insights to strengthen patient experience while mentoring other consumer advisors. Her win follows recognition at the 2024 NSLHD Exceptional People Awards, where she received the Volunteer Award in the Partnering with Consumers and Carers category for her outstanding contribution to consumer engagement, and the CORE Values and Behaviours Award. Following the announcement, Diane spoke about the pride she takes in supporting her local hospital community. “My positions as a volunteer and consumer representative have been the richest and most fulfilling of my life,” she said. “My colleagues and I feel valued, respected, supported and nurtured at Ryde Hospital. We are encouraged to give of ourselves and to
accept new challenges. “I thank and congratulate NSW Health and the sponsors for this wonderful event. I had no idea of the excitement, joy and pride that this nomination would generate.” Northern Sydney Local Health District Chief Executive Anthony Schembri congratulated Diane on her achievement. “Diane embodies the spirit of community and care that lies at the heart of our health services,” he said. “Her commitment to supporting patients and staff is truly inspiring, and this recognition is very well deserved. “I would also like to acknowledge our two finalists at this year’s awards and commend them for their work which was recognised at the state level.” The Brolga Adolescent Psychiatric Inpatient Unit was a finalist for the Excellence in the Provision of Mental Health Services Award for its new behavioural management framework that has significantly reduced self-harm and readmission rates. The Pre-hospital Extracorporeal Life Support trial team, including Drs Brian Burns, Geoff Healy and Chris Partyka from Royal North Shore Hospital, were finalists in the Health Research Award for their collaborative project with NSW Ambulance to improve survival outcomes for people experiencing out-of-hospital cardiac arrest. More information about the winners and finalists of the 2025 awards can be found on the NSW Health Awards website: https://bit. ly/NSW-Health-Awards-25
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