Nicole places particular emphasis on one aspect when it comes to leadership. “I think it’s important that you find yourself a mentor or a role model within the industry and ask questions”, as well as “the opportunities that I’ve been given to learn a new skill, I have taken, and it has helped me to be well rounded within this particular industry here, particularly at the park. “I think it’s important to be able to inspire women and young girls into understanding that there’s a lot of opportunities within the industry, and that you don’t just have to be in an office.” Fifteen years on in her role, Nicole enjoys a lifestyle of being outdoors and interacting with animals everyday – taking on a variety of responsibilities at the park including feeding wildlife, greeting visitors and leading guided tours for families, tourists and businesses groups that visit the park. “What I love is just being able to be part of people’s experiences,” she says. “Working with devils everyday… you forget how amazing they are to other people! I actually had a lady who was brought to tears just from being so close to a Tasmanian devil, to be able to pat it and interact with it. And I think that’s probably one of the most rewarding parts. Working in hospitality is just about being a part of their experience and creating opportunities for memories to take away.” Providing a great experience extends into all aspects of Nicole’s role where she hopes to inspire women and young girls into seeing the potential that the Tasmanian hospitality and tourism industry holds. “I think it’s important to be able to inspire women and young girls into understanding there’s a lot of opportunities within the industry, and that you don’t just have to be in an office. There’s a lot of different roles that you can actually do and a lot of opportunities as well. More women should open themselves up to the possibility of leadership positions because it really does help you grow as a person.” The Tasmanian Hospitality Association’s Women in Leadership program has now launched, to find out more visit https://www.morethanwelcome.com.au/ women.
Enquiries? Contact Jess Gulliver E: jess@tha.asn.au Ph: 0447660906
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