Great Customer Experience Program
King Island
There was further success for the GCE team in recent months with Dave Noonan and North-West Region manager Gena Cantwell venturing to King Island to present the program at the King Island industry forum. This successful event was co-branded with King Island Tourism Inc (KITI), WxNW Regional Tourism Organisation and Tourism Tasmania. We were very lucky to have Boomerang host this event and the view from their function centre was just breath-taking. Dave and Gena caught up with as many businesses as they could in the two days they were there, consisting of King Island Hotel, King Island Car Rentals, King Island Bakery, View Dining, Food works supermarket and the King Island Club to name a few. Being Gena’s first trip she was surprised to see so much on offer and it really confirmed that King Island is such a unique destination with its well manicured golf courses to views over the rugged coastline.
missed Dave and Gena recently, reach out and make an appointment for the next visit to have a chat about the GCE program and what it can do for you. Providing this support to the King Island community will not only help increase a great customer experience for all their customers, but also help elevate the King Island & Tasmanian brand.
ABOVE: KING ISLAND DISTILLERY FOUNDER HEIDI WEITJENS WITH GENA CANTWELL
The team returned home after a very impressive outcome with eight GCE Venue Awareness sessions booked for a return visit in July and a further five Business Health Checks to be completed. If you
Enquiries? Contact one of our GCE team below Jack Milbourne (Southern Regional Manager) E: jack@tha.asn.au Ph: 0439763977 Darren Martello (Northern Regional Manager) E: darren@tha.asn.au Ph: 0428020179 Gena Cantwell (North West Regional Manager) E: gena@tha.asn.au Ph: 0417125092 Dave Noonan (Program Facilitator) E: dave@tha.asn.au Ph: 0437099315
19 Tasmanian Hospitality Review June/July Edition
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