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CEO UPDATE

The coldest, shortest months of the year have arrived but there is no slowing down for everyone at the THA. Thanks to events such as Dark Mofo, winter is no longer a period where Tasmania completely shuts down, visitor numbers might decline slightly but they remain strong and despite the extra layers required to stay warm it is great to see our hospitality venues humming along. What we do know is this winter business budgets will be stretched further due to the soaring costs of nearly everything across the board. Energy prices and interest rates, as well as food and beverage stocks, coupled with the wage increases, ultimately means a greater impact on venue’s bottom lines. Rest assured the THA will continue to keep the finger on the pulse for the needs and concerns of our industry and will lobby the Government where required to ensure the viability of the sector. This all links back to our visionary 2030 document revealed last year, which if you haven’t read you can find on our website at www. tha.asn.au. Recently we fully unveiled our Women in Leadership program, which saw a great turnout on both the East Coast and in Hobart. I have said on several occasions the impact on women in hospitality is profound and it is extremely pleasing to have some building blocks in place to help those who are aspirational and eager to

forge a successful career. There has also been plenty of positivity with our Great Customer Experience program and a partnership has been forged with Spirit of Tasmania. With two brand new ships coming next year, the company wanted to leave nothing to chance when it came to providing amazing guest experiences on the new vessels. Our program facilitator Dave Noonan presented several GCE Venue Awareness Sessions which were extremely well received and this training will continue in the coming months. If you haven’t taken advantage of the GCE program, which is completely free, please get in contact to discuss and learn more about how it can elevate the service of your business to the next level. Finally, it is with a tinge of sadness that we farewell one of our own in Roger O’Meagher. Roger has done a power of work in the Workforce Development space in his four years with the THA, providing countless opportunities in linking school students, migrants and those looking for employment in hospitality with employers. He will be missed by a lot of people, but we know we will see him around in his retirement – albeit on the other side of the bar! We won’t be stepping back in this space – we have a more than capable replacement in Jack Milbourne taking the reins, who is well respected by the industry and already boasts experience in the WFD area from his assistance with our school showcases.

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