Franklin Building Supply - February 2024

HIGH FIVES!

is also willing to help with anything we throw at him. Paired with his always cheery and optimistic disposition, it

allows us to tackle any and all tasks without missing a beat. When we work with him, he makes everything a breeze.”

Easy From: Kory Kautz, McCall Yard To: Jared Tolomei, McCall

Safe From: Tony Williams, Pocatello Yard To: Daniel Midby and Bellevue Team “Shoutout to Daniel Midby and his team

“Jared Tolomei loaded a customer with a fairly large will call yesterday. When they were all done loading up, he went back and flat stacked all the 2x material; this makes it way easier for the next guy coming in when building loads. Thanks, Jared!”

in Bellevue for finding a new way to spread sand. They bought a sander that was like ours and had a mount made to carry it on a forklift. So, I borrowed the idea, and it works wonderfully.”

Wow From: Danny Green, Pocatello Account Coordinator To: Tristen McNeil, Pocatello Estimator

“Recently, we had a wonderful end-of-year holiday event. We could spend time with our coworkers and their families to enjoy socializing and good food and share in the spirit of the season. Tristen McNeil did a great job organizing and orchestrating the event with the help of several other folks assisting with serving and setting up. Thanks, and a big WOW to Tristen. Her effort was exceptional!”

Strive From: Greg Dick, Boise Sales Specialist To: Chris Bazzle and Boise Finish Team

“I want to give a shoutout to Chris Bazzle and the Boise door shop shipping crew. I had a customer change up their header material last minute on Dec. 21 with a trim crew on site. I was going to grab the material, but my pickup was at Commercial Tire getting an alignment and new shocks. With us closing at noon on the 22nd for Christmas, they jumped on it and made the delivery, keeping the customer on schedule. Thanks to all of you!”

Guide From: Gryffen Hanson, Boise Dispatch To: Casey Gurnett, Boise Inside Sales

“Casey Gurnett goes above and beyond to make sure dispatch has all information (and more) in a clear, legible, and traceable way. He

LOCATION HIGHLIGHT: TVID INTERIOR

The creation of the Treasure Valley Installed Division has been a key part of Franklin fulfilling its 2026 vision. The demand for a turnkey experience across a large range of products, from framing to flooring, has required us to invest in and excel at both product supply and installation for our customers. When it comes to interior products such as cabinets, flooring, and countertops, not only providing the material but also helping homeowners select the

interior finishes of their homes is a very complicated and detailed process. In my few months as the General Manager of Design Innovations, I have seen firsthand how hard everyone at TVID Interiors strives for excellence in everything they do. Our employee-owners care deeply about the customer experience from the beginning of the design process to the warranty period after the product is installed and the homeowners have moved in. The amount of hard work and perseverance this team has gone through since the creation of TVID is extremely impressive, and I am excited about everything we are doing in 2024 and beyond to make TVID one of Franklin Building Supply’s top-performing divisions. In 2023, during TVID’s first year of existence as an independent department at FBS, the team focused heavily on building out a structure that would support the customer experience and clearly define internal roles. It

was a tough year, and the hard work the team members and managers put in is admirable. The analogy I heard that best describes what TVID went through in 2023 was “rebuilding a ship as it sailed through the ocean.” Everyone at TVID Interior understands what that feels like now, but we all feel as though we are now ready to increase our speed and make some real strides in 2024. The focus of TVID is not short-term gain. While installed contracting is not Franklin Building Supply’s traditional comfort zone, it is our goal to build a sustainable model for profitability. The team at DI and the rest of TVID Interiors are working hard every day to become better at what we do to help Franklin Building Supply fulfill its long-term vision for success.

– James Vogel GM OF DESIGN INNOVATIONS

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