With a 50-year community services history in Surrey, Options is widely respected as a leading provider of support services and housing for vulnerable populations across the city of Surrey and its surrounding communities.
As we look ahead to our next five years, we ’ re pleased to be sharing with you our new strategic plan. This plan was developed in consultation with members of our community and many members of our team including our board of directors, executive team, management, and staff. We ’ re grateful for your many ideas, the benefit of your wisdom, and the depth of your support. This strategic plan outlines Options ’ 10-year vision, the strategic priorities for the next five years, and associated key capabilities the agency will build and develop in order to achieve its priorities. It has been developed at a time of great momentum and exponential growth for Options, as it navigates the increasing complexity of Surrey ’ s fast growing, culturally diverse community in an under-resourced climate.
Our Strategic Priorities:
Systems: Designing our organizational systems for Operational Excellence
Community: Leading Boldly and Proactively
People: Growing Our Culture of Learning
We ’ ll prepare for ongoing growth by becoming an even more nimble, adaptive, and resilient organization.
We ’ ll encourage leadership throughout our organization, ensuring shared and continuous learning - including from you, our community.
We ’ ll focus on serving the needs of our communities, while investing in our partnerships to develop new streams of funding and support.
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