CANDIDATE BRIEFING PACK
HEAD OF CAPITAL PROJECTS
CONTENTS
Introduction............................................................................................. 3 About InHealth Group......................................................................4 — 7 Investing in UK Healthcare Solutions...............................................8 — 9 The Role. .....................................................................................12 — 15 Working at InHealth. ....................................................................16 — 21 Application Process. ............................................................................. 22
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Candidate Briefing Pack
INTRODUCTION
Thank you for your interest in the Head of Capital Projects post at InHealth Group. InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better by delivering on a continuous improvement cycle across our range of tests, scans, assessments and procedures. We see more than 3 million patients each year, from over 850 locations across the UK that include our dedicated, standalone InHealth Diagnostic Centres, community and hospital sites and mobile units. Our flexible and dynamic approach helps our customers to meet some of their most pressing challenges. By providing safe, effective, responsive and caring services we aim to contribute to the healthcare economy of the UK and improve patient outcomes. The role of Head of Capital Projects is key to achieving InHealth’s ambitious estates strategy and as head of the department, you will oversee the management of the capital delivery team, with specific remit for providing project and programme leadership in the planning, design and delivery of state-of-the-art facilities, which allow the NHS to provide service access to patients in their own communities therefore eliminating the need for them to find the necessary capital to meet growing diagnostic demand. We are therefore seeking an individual with a proven track record in leading complex capital projects and programmes across a multi-site estate portfolio, with excellent stakeholder management skills and a proactive approach to team leadership. This is an exciting opportunity for an individual to lead a team in the delivery of highly specialised healthcare facilities across a growing national portfolio. If you share our values and aspire to meet the challenge to deliver state-of- the-art facilities, improving healthcare environments across the UK, we look forward to receiving your application.
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ABOUT INHEALTH GROUP
Making Healthcare Better
InHealth is proud to be the UK’s largest specialist provider of diagnostic and healthcare solutions. Our
patients are at the centre of our services and we see more than 3 million each year, the majority of which are NHS patients and service users. Ultimately, our aim is to make healthcare better by delivering excellence in everything that we do, through continuously improving across our range of tests, scans, assessments and procedures. Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, while applying our flexible and dynamic approach to meet some of our healthcare’s most pressing challenges. Click here to watch the linked video to learn more and hear from some of our people. Our success is based on building long-term partnerships with our customers and delivering the right solution for their needs. We recognise many of the challenges currently facing healthcare in the UK and our solutions are tailored to offer access to capital for investment and the flexibility to adapt to changing demands as they emerge from region to region. With rapid access to capital funding, a nationwide network of diagnostic centres, and 80 mobile units we are uniquely positioned to provide fully managed diagnostic and specialist healthcare services to the NHS and independent sector.
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Candidate Briefing Pack
Diagnostic centres and community clinics We are committed to working with NHS Trusts and CCGs to meet the increasing pressures of demand and availability on healthcare services. Our purpose-built Diagnostic
Centres offer patients convenient, fast access to imaging services and increased imaging capacity for Trusts. Our centres are equipped with the latest scanning technology from major manufacturers including Siemens, GE, Philips and Toshiba along with specialist consulting rooms and patient areas. Our Community Health Clinics provide
state-of-the-art, patient centred local health services, managing patient care in out of hospital settings. They create the opportunity to provide greater access to tests, shorter waiting times and improved clinical outcomes for patients and offer modern, spacious surroundings.
NHS hospitals and clinics InHealth can provide fully managed services utilising existing NHS facilities and resources. In secondary care, we provide fully integrated managed imaging services to over 28 NHS Trusts bringing considerable experience, robust clinical processes, highly trained staff and cost effective solutions.
In all cases, we integrate seamlessly with other hospital services and operate to the very highest standards of quality and clinical excellence. We also provide Community Healthcare Services to GPs and CCGs from over 100 sites across the country, leading the way in the
delivery of direct to test community diagnostic services. We are AQP/LQP providers and combine electronic booking with patient choice of appointment with the NHS e Referral service.
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Relocatable solutions InHealth’s relocatable units provide a semi-permanent extension of a hospital site and provide a bridge between mobile unit and permanent site which can be configured and easily delivered to the chosen location. Units can incorporate a waiting area and day room for patients as well as additional support facilities including wash basins and changing areas. Several NHS Trusts benefit from InHealth’s relocatable Cardiac Cath Lab solutions providing Day Case and In-Patient services. These fully staffed, purpose built units include a Catheterisation Lab. A 6 bed day ward is also available with patient monitoring, nursing station, refreshment area and toilets.
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Candidate Briefing Pack
Mobile services Our fleet of mobile solutions puts advanced diagnostic capabilities within easy reach and can be established quickly, with minimal risk and low costs. All our units are equipped with modern, state-of-the-art equipment and trained clinical, operational and management staff are on hand to ensure rapid deployment and smooth day to day running of the service. They also have an independent power source and high-speed wireless connection, meaning they can provide a rapid reported solution from an off-site location. InHealth Mobile Services assist customers to flex capacity to match sometimes unpredictable demand, and remain an important option for many of our clinical services.
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INVESTING IN UK HEALTHCARE SOLUTIONS
Our strategy to continue to build on long-term partnerships with our customers and delivering the right solution for their needs. The pandemic has illustrated the importance of developing flexible healthcare solutions and we recognise many of the challenges currently facing healthcare in the UK and our solutions are tailored to offer access to capital for investment and the flexibility to adapt to changing demands as they emerge from region to region. Our forthcoming development plans will include an exciting capital strategy to support NHS England plans to set up a network of new “one-stop shops” where patients will be able to have scans closer to home rather than having to go hospital. These projects will range from £250k to £10m to ensure the realisation of our partners key priorities. With this in mind, we will need a well-resourced and high calibre capital projects team to lead the delivery of the projects.
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Candidate Briefing Pack
With access to significant capital
funding, we are set to invest £50m to £70m per annum across Diagnostic centres and community clinics, NHS Hospitals
and Clinics and Mobile Services.
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Candidate Briefing Pack
InHealth is proud to be a great place to work, employing more than 2,500 people across the UK. Our 2020 Staff Survey achieved fantastic engagement results of 74%. We really value our staff and offer great opportunities for personal and professional development.
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THE ROLE
Job title Head of Capital Projects Location High Wycombe/ Home-based with travel Reports to Chief Financial Officer
HEAD OF CAPITAL PROJECTS
What will you do? • Lead on a variety of exciting renovations, adaptations and new builds across the country to help us deliver on our vision of making healthcare better for patients • Oversee the day to day management of several different projects from initial budgeting, through to design, equipment delivery and handover to the operational teams • Manage relationships with external contractors and suppliers directly to ensure they deliver cost-effective and efficient solutions within expected and agreed timescales • Provide technical expertise to Stakeholders through meetings and reporting, specifically with regard to risks, issues and compliance • Ensure that statutory, environmental, professional and technical standards are upheld across all of InHealth’s capital projects • Provide support in the remodelling, development, management, maintenance and cost-effective utilisation of space and building facilities across the InHealth’s property portfolio • Manage and a small team to deliver a broad range of projects, motivating and encouraging them to achieve success • Drive a continuous improvement mindset through design and implementation to improve patient flow, experience and overall service
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Candidate Briefing Pack
What will you be responsible for? Tender Process and Briefing
• Providing leadership, support and guidance throughout the tendering process, offering technical expertise on costs, logistics and timescales so that we remain competitive • Managing the customer briefing process, ensuring relevant information is requested and recorded, allowing for a detailed design to be delivered within statutory requirements • Developing clear project plans for senior stakeholders and ensuring they are kept up to date throughout the delivery, communicating any risks, updates and analysis as required Project Design and Delivery • Lead the design and delivery process for new projects, collaborating with operational teams to achieve the optimum design and implementation to achieve the strategic aims. Monitoring and controlling all aspects of any assigned projects to ensure that cost effective, timely and appropriate solutions are developed to fulfil our customers’ requirements • Acting as the subject matter expert for all building and equipment related queries, offering concise technical support and advice on construction, design and delivery • Leading on the identification, purchase and delivery of any physical assets required for the project, for example: diagnostic imaging equipment, mobile trailer units etc. • Attending on-site meetings to ensure customers remain informed on the progress of the project and that contractors are adhering to any timescales as agreed • Driving operational efficiencies and implementing appropriate processes, safeguarding the positive development of projects on budget, on time and to a high degree of quality • Applying and implementing the appropriate project management methodologies and principles in line with PRINCE2 • Managing the handover process to Operations at the end of mobilisation, ensuring that all elements are recorded and reported as appropriate with regulatory clearances received
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Leadership & Stakeholder Management • Acting as a leader at InHealth, living the company values and championing the organisation • Presenting feedback, updates and reports to the InHealth Senior Leadership team, engaging them on any progress, risks, issues or budgetary changes as required • Growing long-lasting, meaningful and effective relationships with customers, contractors and suppliers to assist with the delivery of any current and future capital projects • Working collaboratively with other teams and departments, providing direction where necessary, to ensure the completion of project objectives within budgetary aims and timescales • Taking part in regular meetings and update events to encourage engagement on projects, also communicating areas of risk and analysis as required People Management • Designing and delivering structured induction and training programmes for all new capital projects team members, including a review of the company’s policies and procedures • Leading on and being actively involved in all recruitment required within the capital projects team and workforce planning for future recruitment needs • Ensuring the annual appraisal process is completed on time and incorporates a personal development plan for each team member that promotes growth and progression • Maintaining up-to-date training, appraisal and PDP records for team members • Developing immediate team members by providing coaching and mentorship
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Candidate Briefing Pack
What people see in you: • A passionate, confident and committed leader who can motivate and engage staff and suppliers across multiple disciplines in a calm and effective manner • A resilient, assertive and focused manager who demonstrates a strong sense of opportunity and positivity • A commercially aware individual with creative thinking • A people manager who naturally instils confidence in everyone they work with and can engage and motivate a multi-disciplinary team to achieve high results • An excellent communicator who is able to articulate ideas to stakeholders across all levels • Someone who can prioritise tasks for both themselves and their team with the ability to delegate appropriately • A target driven individual who thrives on delivering complex projects within budgetary requirements and strict timescales • Someone that is excited by accelerated and tangible growth • Someone who enjoys budgeting and is confident offering support on budgetary control and updates You will: • Come from a working background in project management and capital schemes ideally from within the healthcare sector or similar where you have worked with technical as well as physical solutions. • Have a good understanding of healthcare planning, governance & standards, for example CQC requirements, Health & Safety and Infection Control • Have a relevant project management qualification such as Prince2 • Have a professional and cooperative attitude even when under pressure • Be flexible if additional hours need to be worked at short notice or travel needs to be undertaken to ensure projects run swimmingly and efficiently • Hold a valid UK driving licence and be flexible when required on site
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You have experience of: • Leading capital projects in the healthcare sector from start through to completion across a multi-site and national estate portfolio • Costing projects on a whole and offering support and guidance during the tender process • Managing suppliers and contractors to ensure they deliver efficient services within agreed timescales and of a high calibre • Reading, interpreting and designing complex technical drawings • Managing and overseeing complex budgets relating to construction and installation • Building business and commercial relationships at different levels • Demonstrating improvements in designs and a track record of innovation
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Candidate Briefing Pack
In addition to this, the role comes with a range of benefits including:
• Private medical insurance • Company pension scheme
• 27 days holiday + bank holidays • Company car or car allowance • Access to a mobile enabled benefits platform that offers discounts and savings across a range of products and services • + more!
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WORKING AT INHEALTH
As a people-focused organisation, our teams are integral in how we deliver our services so we actively recruit passionate and committed people to join InHealth. If you would like a fulfilling career with an organisation that helps you make a difference every day in a job you love, you’re in the right place!
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Candidate Briefing Pack
Whether you join in a patient-facing clinical role or a support role, everybody has the opportunity to make a difference every day and contribute towards our mission.
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CULTURE OUR VALUES SHAPE OUR BEHAVIOURS
Our values guide our actions and behaviour, influencing the way we interact with patients, customers, and colleagues. Each value is inspired
by our core objective to make healthcare better, shaping the culture of the organisation by defining who we are, what we do and what we believe in. We aspire to recruit people who share our values and by ensuring our values are at the
centre of everything we do, our dedicated and diverse people are able to work collaboratively as one highly effective team.
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Candidate Briefing Pack
TRUST We deliver on our promises; we are reliable and straight-talking. We do what we say we will do, when we say we will. If there is a problem, we deal with it transparently, and do all that we can to resolve it and improve things for the future. We believe in building and earning respect by our actions.
CARE We do the right thing for patients every time and put the patient first in everything we do. We ask patients for feedback and use this to improve our services. We systematically collect patient information to continually improve our offering.
PASSION We are passionate about helping patients with what is most important to them. We care how patients feel and that each patient may have different fears and expectations. We are passionate about striving for better value healthcare.
FRESH THINKING
We constantly strive for improvements and are relentless in looking for new and better ways of doing things even if they drive marginal benefits. We introduce new technology and better ways of working. We create new patient pathways so that patients can get diagnosed nearer their homes than ever before. We are positive agents for change in the healthcare system
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BENEFITS INTRODUCING OUR BENEFITS PLATFORM
At InHealth we offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to find thousands of offers and help you save money, along with all our other great benefits
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Candidate Briefing Pack
Annual Holiday
Pension Scheme
Employee Assistance
Life Assurance
Private Healthcare
Clinical Development
Annual Subscriptions
Company Car
Parental Leave
Training & Development
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APPLICATION PROCESS
InHealth are being supported on this recruitment campaign by search consultancy The Management Recruitment Group.
To arrange a confidential briefing conversation please contact our advisors Nick Coppard Nicholas.coppard@mrgpeople.co.uk 07896079495 Ben Duffill Ben.duffill@mrgepople.co.uk 07976125010
Applications should consist of a comprehensive CV of not more than 4 pages and Project List of not more than 2 pages.
Applications should be sent to nicholas.coppard@mrgepople.co.uk
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