Index by Product Name
Name
Collection
Code Page Name
Collection
Code Page
Taize
PureEdge
HW35022 HW7768 HW7844 HW6070 HW3935 HW3796 HW2190 HW6404 HW31044 HW33044 HW35044 HW9608 HW3298 HW8704
154
Walnut Walnut Walnut
PurePanel PureVeneer
HW31020 HW33020 HW35020 HW6500 HW6560 HW6501 HW6540 HW12152 HW14114
155 155 155 109 109 109 109 107
Tarnby Texus Tofino
Henley
30 62 84 40 87
Venture Plank V Collection
PureEdge
Walnut Cocoa Walnut Cocoa Walnut Cocoa Walnut Cocoa
H Collection H Collection H Collection H Collection H Collection V Collection
Torri
Henley
Toulouse
V Collection
Tours Trend
PurePlank
103 110 155 155 155
H Collection PurePanel PureVeneer
Warwick
Vernon Vernon Vernon
Wentworth
87
White Painted White Painted Whitebridge
Hushwood Fibre Hushwood Fibre H Collection Venture Plank
HW3410404 HW3410443 HW12300 HW7864 HRC2070/I
150 150 106
PureEdge
Vuren Vuren
Henley Henley
39 39 21
Whitney
48
Walnut
Handgrade
Zephyr
Vertical
145
Havwoods Returns Policy
Leftover goods If you have any unused packs left over after fitting we can accept these back for credit, subject to the following conditions: • Goods must be returned within 30 days from date of delivery (subject to our terms & conditions). • A 20% restocking fee applies. • You are responsible for returning the goods to us at our Carnforth warehouse at your expense. • Handed products must have an equal quantity of Left and Right hands.
• Please note that unfortunately we cannot accept products which are specials or bespoke, made to your specifications (including wooden profiles) or non-stock items especially brought in for your order. • Any bespoke or non-stock items remaining at our warehouse which are part of a call-off order will be invoiced 14 days after the end of the contract. • Before returning any goods, a return order number must be obtained from the Havwoods Sales Department. Please write this number, together with the names of both sender and recipient, clearly on each unit being returned. • If you notice a problem after signing for delivery, then please contact us within 4 days to arrange a replacement. Photographic evidence of any damaged goods must be provided. • You will not normally be expected to return the damaged packs to us. After your claim has been accepted by us please dispose of the items safely. • We do advise you to check your packs upon delivery to avoid any unnecessary delays if there is a problem with the delivery.
Original delivery cost is non-refundable. Refunds will be issued within 14 days of receipt of material into our warehouse. • Any returned goods must be unopened, no partial packs will be accepted. • Goods must be in their original, “as new” condition and with original packaging. Any packs returned in a damaged condition or not packaged correctly cannot be credited. accordingly (i.e. “damaged” or ”short delivered”). Phrases such as “unchecked” will not be accepted. • Photographs should be taken of any damaged goods at the point of accepting deliveries and forwarded with your claim. • All damaged or missing goods must be reported to the Havwoods Sales Department within 4 days, and a replacement will be sent out to you at the earliest available delivery date.
Goods arrived damaged or short delivered • Any deliveries with damaged or missing goods should be accepted but must be signed for
continued overleaf
info@havwoods.com | +44(0)1524 737000 | www.havwoods.com/uk
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