The Wood Book

Index by product name

Range

Collection Code

Page Range

Collection Code

Page

Walnut

PureVeneer

HW33020 163

Warwick

H Collection HW12152

102 154 152

Walnut Cocoa Walnut Cocoa Walnut Cocoa Walnut Cocoa

H Collection HW6500 H Collection HW6560 H Collection HW6501 H Collection HW6540

107 107 107 107

Washed Oak White on White White Painted White Painted

Hushwood Hushwood Hushwood Hushwood

HW22502 HW40012

HW3410443 151 HW3410404 151

Walnut Parisienne Venture Plank HW6590 Walnut Parisienne Venture Plank HW6510 Walnut Parisienne Venture Plank HW6565 Walnut Parisienne Venture Plank HW6550

59 59 59 59

Whitebridge

H Collection HW12300 102

Whitney Winston

Venture Plank HW7864

50

Boutique Vertical

HW8358 HRC2070

115 144

Zephyr

Havwoods Returns Policy

Leftover goods If you have any unused packs left over after fitting we can accept these back for credit, subject to the following conditions: • Goods must be returned within 30 days from date of delivery (subject to our terms & conditions). • A 20% restocking fee applies. • You are responsible for returning the goods to us at our Carnforth warehouse at your expense. • Handed products must have an equal quantity of Left and Right hands.

• Please note that unfortunately we cannot accept products which are specials or bespoke, made to your specifications (including wooden profiles) or non-stock items especially brought in for your order. • Any bespoke or non-stock items remaining at our warehouse which are part of a call-off order will be invoiced 14 days after the end of the contract. • Before returning any goods, a return order number must be obtained from the Havwoods Sales Department. Please write this number, together with the names of both sender and recipient, clearly on each unit being returned. • If you notice a problem after signing for delivery, then please contact us within 4 days to arrange a replacement. Photographic evidence of any damaged goods must be provided. • You will not normally be expected to return the damaged packs to us. After your claim has been accepted by us please dispose of the items safely. • We do advise you to check your packs upon delivery to avoid any unnecessary delays if there is a problem with the delivery.

Original delivery cost is non-refundable. Refunds will be issued within 14 days of receipt of material into our warehouse. • Any returned goods must be unopened, no partial packs will be accepted. • Goods must be in their original, “as new” condition and with original packaging. Any packs returned in a damaged condition or not packaged correctly cannot be credited. accordingly (i.e. “damaged” or”short delivered”). Phrases such as “unchecked” will not be accepted. • Photographs should be taken of any damaged goods at the point of accepting deliveries and forwarded with your claim. • All damaged or missing goods must be reported to the Havwoods ales Department within 4 days, and a replacement will be sent out to you at the earliest available delivery date.

Goods arrived damaged or short delivered • Any deliveries with damaged or missing goods should be accepted but must be signed for

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Free Samples | info@havwoods.com | +44(0)1524 737000 | www.havwoods.com/uk

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