MERCHANT PROFILE
Pictured L-R: Ray Purfiled, Manager, David Bates, Managing Director and Liam Sheridan, Branch Manger, Cavan
We also brought in a stove display, which is on sale right now along with our winter work wear selection - so now’s a great time to get take advantage of the discounts in time for the colder months.” Former staff member at Cavan Plumbing Centre, Liam Sheridan, was made Manager of Greenline’s new Cavan Branch. “Liam has over 20 years of experience in selling plumbing supplies and is well known in the local plumbing community. He’s a great asset to the store,“ says David, who is also based at the Cavan site. AWARD-WINNING SERVICE In just three years since its 2017 formation, Greenline quickly established itself as the leading heating and plumbing supplier in County Meath and is on course to do the same in Cavan. The
company can now proudly declare its award-winning status for its services, having been acclaimed for outstanding customer service at the 2019 Plumbing and Heating Awards. These awards pay homage to businesses that are really blazing the trail in the industry, and attract attention from newly emerging businesses to long established industry giants. Customer service is highly prioritised at Greenline across both its branches. All members of staff at Cavan and Navan are trained extensively on all products and are on hand to answer every customer query. Ray Purfield, Manager at Greenline explains why they focus so much on service, “Plumbers like to come to our branches because we know what we’re talking about. One of our staff members is a qualified plumber; he knows exactly
what plumbers are after and the type of information they need. All members of staff attend training courses every year which means that when a plumber rings us with a question, we know how to help them.” Although cost is a factor when it comes to product selection, it’s not the most important one. “As
Customer service is highly prioritised at Greenline Plumbing Supplies
Greenline Plumbing Supplies, Unit 2, Corlurgan Business Park, Ballinagh Road, Cavan T: +353 (0)49 436 0055 - E: sales@greenlineps.com www.greenlineps.com
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