1. https://www.cipd.co.uk/knowledge/ fundamentals/relations/communication/ factsheet#6144 Communication in the time of Coronavirus 2. https://www.cipd.co.uk/knowledge/ fundamentals/relations/communication/ factsheet#6144 Principles of Effective Employee Communication Strategy. 3. Managing Transitions - Making the Most of Change. William Bridges. 3 rd Edition 2009, Hodder & Stoughton, ISBN 9781857885415 and https://www.change-management-institute. com/news/change-perspective-article-change- community (Change Management Institute, 14 th May 2020). 4. Association for Project Management: https:// www.apm.org.uk/resources/what-is-project- management/what-is-change-management/ 5. https://www.nationalarchives.gov.uk/documents/ archives/effective-communications.pdf pages 10-14 6. https://www.resultsmap.com/blog/ communications-vs-change-communications- whats-the-difference/ 7. 7 Best Practices for Communicating During Change / Don’t Use a Top Down, One Size Fits All Communication - Paula Asher 2017, https:// www.imaworldwide.com/blog/7-best-practices- for-communicating-during-change 8. Frahm, Jennifer & Brown, Kerry. (2011). Organizational Change Communications: Lessons from public relations communication strategies. https://www.researchgate.net/ publication/27462975_Organizational_change_ communication_Lessons_from_public_relations_ communication_strategies 9. 3a Paula Matos Marques Simoes and Mark Esposito (2013). Improving change management: how communication nature influences resistance to change. Journal of Management Development Vol. 33 No. 4, 2014 pp. 324-34 https://www.researchgate. net/publication/261634331_Improving_change_ management_How_communication_nature_ influences_resistance_to_change
10. 3b. Frahm, J & Brown, K. 2007. First steps: linking Change Communications to change receptivity. Journal of Organisational Change Management, 20(3): 370-387. 11. https://www.forbes.com/sites/ brentgleeson/2017/07/25/1-reason-why-most- change-management-efforts-fail/#50fe4704546b 12. https://www.forbes.com/sites/quora/2018/01/05/ how-can-businesses-adapt-to-a-rapidly- changing-world/#3217a9b45930 13. Frahm, Jennifer & Brown, Kerry. (2011). As above. 14. https://www.alert-software.com/blog/mistakes- to-avoid-in-change-management-communication 15. Packery R (2014) Change Management and Communication: factors influencing the successful communication of change at a workplace - MTBA, Cape Peninsula University of Technology Faculty of Business. 16.Harp, Amy Lynn, “Effective Change Communications in the Workplace.” Master’s Thesis, University of Tennessee, 2011. https:// trace.tennessee.edu/utk_gradthes/975 17. https://www.perkbox.com/uk/resources/library/ interactive-the-financial-cost-of-employee- disengagement https://news.gallup.com/ poll/241649/employee-engagement-rise.aspx https://www.gallup.com/workplace/316064/ employee-engagement-hits-new-high- historic-drop.aspx https://www.forbes.com/ sites/karlynborysenko/2019/05/02/how-much- are-your-disengaged-employees-costing- you/#22f779363437 18.Dr Carol Dweck (2017) Mindset - Updated Edition: Changing The Way You think To Fulfil Your Potential ISBN-10: 147213995X 19. https://www.simplypsychology.org/maslow.html 20. Kuntz, J. R. C. & Gomes, J. F. S. 2012. Transformational change in organisations: a self- regulation approach. Journal of Organizational Change Management, 25(1): 143-162 21. Ford, J.D. 1999. Organizational change as shifting conversations. Journal of Organizational Change Management. 12(6): 480-500.
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