Other CSHL Benefits Continued
As you go through life, you may be faced with health, personal, family, or work- related challenges. Now there is a resource that can help you sort things out - United Health- care’s Optum. This service offers information and resources that can help you and your family identify and resolve problems affecting emotional and physical health. Optum is staffed by a team of friendly, registered nurses and Master’s level counselors who can assist with a wide range of problems - all at no cost to you. You may contact Optum at 1-866-248-4094. Optum Behavioral Health has a substance use helpline available for all employees, gradu- ate students, dependents, and even non-members. The substance use treatment helpline is an anonymous channel that provides a direct link to an expert team of licensed Optum Care Advocates who are available 24/7 to listen and provide both information and deci- sion support. The Optum Care Advocate will help you understand substance use disor- ders (SUDs) and potential interventions/ treatment options available to you and/or your family member. Support is available to you, the member, during the care- and post- care process. The Optum Care Advocates also play an essential role in supporting the families of those in treatment. The Advocates provide guidance for coping with emotional dis- tress, as well as building family participation strategies that will support the long-term recovery of the loved one. Long-term recovery strategies include: a direct channel to skilled clinicians for members or caregivers in need; expert decision support regarding treatment options and risks associated with going out of network for care; facilitation of expedited help for substance abuse disorders within the local community. The Substance Use Treatment Helpline is (855) 780-5955. Operated by Northwell Health, the Center offers a wide range of services to help ensure your health and well-being. To serve your needs, the Center is staffed five days a week by a nurse practitioner to provide confidential health and wellness services. It is located at Dolan (East Wing, Room 111) and is available to CSHL benefits eligible employees and students for:
Employee Assistance Program (EAP) - Optum
Substance Use Treatment Helpline
The SightMD Center for Health and Wellness
• Blood pressure, glucose, and cholesterol screenings • Treatment of minor injuries and illnesses • Preventive care services and referrals • Ongoing wellness programs • Prescriptions
You may contact the SightMD Center for Health and Wellness at 1-516-422-4422. Operated by Northwell Health, the Center also offers free psychological counseling. Counseling services are provided by NYS licensed behavioral health consultants. Contact the Center at 516-422-4422 for hours and to schedule a confidential appoint- ment. Counseling services are also available after 5 PM Monday through Friday, and 24 hours/day on weekends. Call 1-877-327-4968 and the service will have the on-call consul- tant contact you. For life threatening emergencies, you should call 911 or go to the nearest emergency room. The MetLife Legal Plan provides you with easy access to a network of more than 9,300 carefully selected, experienced attorneys nationwide who can provide you with a wide range of services. You have unlimited access to our attorneys for all legal matters covered under the plan. For a monthly premium conveniently paid through payroll deduction, an expert is on your side as long as you need them. Employee monthly post-tax rate: $18 AIG provides covered travelers with emergency medical and travel assistance, concierge support and other services 24 hours a day - worldwide. One phone call connects you to our network of multilingual specialists for immediate help with medical, personal, and travel problems when away from home.
The SightMD Center for Health and Wellness: On-Site And After Hours Counseling Services
MetLife Legal
AIG Travel Assistance
To register, visit www.aig.com/us/travelguardassistance and reference policy #9157107.
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