Tandem Health will continue being responsible stewards of our financial resources to maintain our long-term program sustainability, while pursuing new revenue streams. Finance.
MEASURES / INDICATORS Strategy 1: We will diversify our payer mix to ensure the revenue necessary to support our mission to serve the under- and uninsured populations. ACTION STEPS RESPONSIBILITY
2023 2024 2025 B=Begin C=Complete BY WHEN?
1a Maximize low income Medicare & Medicaid covered lives based on need: Hire a Medicaid worker to help target population in our area not currently served by a health center. Obtaining data to identify patients (name/address/etc.) to target. Maybe work with DHEC to identify. 1b Increase pharmacy usage by Tandem Health patients: Promoting in-house prescriptions being filled. Ex. Having screeners pass out pharmacy flyers. Incentives for using our pharmacies: $5 off next prescription filled, $10 gas cards (for both current and new)
1. Approve and hire for Medicaid worker position 2. Work with DHEC to obtain patient data reports
Chief Financial Officer Human Resource Officer Director of Population Health
3. Work with Community Health Workers to reach out to patients 4. Create Athena report with baseline data on current Medicaid population
B
C
1. Create flyer for distribution w/incentive plan 2. Increase patient pharmacy usage by 5% each year from 45% too 55% by running Athena reports 1. Well Messenger Text Blast with Sliding Fee scales and coverage details 2. Well MessengerText Blast on Prompt Pay Discount 3. Athena report with baseline data on current pharmacy usage 1. Implement billing process mapping 2. Identify areas of improvement 3. Create Athena reports to measure increased revenue by payer with overall goal of 5% each year
CFO/Pharm. Dir./ Dir. of Comm Dev. CFO/ Pharmacy Director
BC
1c Promote Self Pay/Underinsured population: Promotion of sliding fee scale as well as prompt pay discounts.
CFO / Clinical Informatics Manager
B
1d Utilize ArchPro Coding to review the Medical billing process: Review Athena revenue billing processes to ensure revenue cycle maximization.
CFO
B
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