Check in / check out timings Patient Check In Patient admissions must be on a weekday before 12:30pm. It is a NSW Health Policy requirement that all patients are reviewed by a doctor on admission. Family Check In Family suite check-in time; between 11am-1pm on the day of admission. Family suite check-out time; before 10am on pre- arranged departure day. Any alternative timing requests must be discussed with and approved by the Nurse Unit Manager before admission. Your family suite will be cleaned prior to your arrival. We ask that you keep the family room clean and tidy during your stay. It is the family’s responsibility to request clean linen and change linen in the family rooms. If you require clean linen, please ask at the reception desk. Please only use the beds required to prevent unnecessary laundry. Please do not leave any food or personal items in the room, we have waste facilities available for your use.
Housekeeping Our housekeeping staff work seven days a week. Cleaning supplies needed during your stay may be obtained from the housekeeping staff. In the event of spills or accidents, please let us know immediately so we can minimise the damage/risk to others. Please feel free to ask staff for assistance if you require extra linen, bedding or towels. Prior to your departure, please return family suite swipe cards to the nursing staff and ensure all clothing, toiletries, equipment, supplies and medications are safely packed and your room is cleared of all personal belongings. Please consider booking future respite visits with the Nursing Unit Manager/Clinical Nurse Specialist during your current stay.
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Adolescent and Young Adult Hospice (AYAH)
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