AYAH policy information
Sharing a home-like environment We make every effort to create an environment that is ‘home- like’, and we trust that all families will be respectful of other families and the facility during their stay. To avoid noise complaints, it is best to vacate common areas by 10pm. TVs and devices can be used in allocated personal rooms. If using the downstairs Games Room, please remember to turn off equipment when you leave. Remote controllers should be put away and not left on the floor. Common areas should be kept clean and tidy. For example, put toys back in the appropriate place, return used dishes and cups to the kitchen and put away arts and crafts supplies etc. This is very much appreciated. Thank you for your co- operation and understanding. Safety and fire regulations
If you hear a fire or emergency alarm, please stay in your room and await instructions from nursing staff. If you detect fire or smoke in your room or anywhere within the facility, please alert nursing staff immediately. In the event of a need for evacuation please refer to the evacuation diagram on the back of the family unit door. Nursing staff and delegated fire wardens will support moving patients outside in a timely and safe manner. Please do not use the lift if there is a fire alert. Smoking/Vaping The AYAH is a smoke-free zone in accordance with Department of Health Guidelines. Smoking or e-cigarette use is permitted in designated smoking areas at the back of the building near the outdoor pergola. If you are not sure where it is, a member of staff can show you, however, they are not able to sit with you while you are smoking. We have NRT patches and inhalers for those who require them, but these must be prescribed by a doctor and administered by nursing staff. Vaping is NOT permitted inside rooms or on the grounds except for the designated smoking area. Please be mindful that the AYAH is surrounded by bushland. We ask that you use the available bins and ensure that your cigarettes are put out completely, so they do not pose a fire risk.
Alcohol (families/visitors) Responsible consumption of alcohol is permitted by adult guests only (see the alcohol guidelines for patients below). Please show respect for other guests. Disrespectful or offensive behaviour as a result of excessive alcohol consumption will not be tolerated. Staff have a responsibility to intervene and will do so, particularly if safety is compromised. Alcohol (patients) Patients over 18 can have 1 standard drink per day. Alcohol may be brought onto the premises, but it must be in a sealed bottle and given to nursing staff on arrival.
Patient and Family Orientation Pack
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