Finish Strong With Our Final Rule
ELEVATE YOUR PHARMACY’S GROWTH WITH SHARED KPIS
As we wrap up the 75 Hard Challenge for Pharmacy Owners, let’s dive into the final rule: Share Key Performance Indicators (KPIs) with an accountability partner every day . This might sound a bit daunting, but trust us, it’s easier — and more effective — than you might think. UNDERSTAND WHY SHARING KPIS MATTERS. Sharing KPIs with an accountability partner can seriously impact your pharmacy’s success. Whether it’s your pharmacy manager, a pharmacy-savvy spouse, or another pharmacy owner, having someone to hold you accountable keeps you focused and motivated. The idea is to monitor specific metrics daily so you’re constantly aware of how your business is performing. This awareness will naturally lead to better decision-making and improved results. WHO SHOULD BE YOUR ACCOUNTABILITY PARTNER? Choosing the right accountability partner is critical. It could be someone within your pharmacy, like a manager in the trenches with you. If your spouse works alongside you, they might be a great fit, too. Alternatively, you could connect with a fellow pharmacy owner who understands your unique challenges. But what if you’re uncomfortable sharing your numbers with someone in your circle? That’s okay. You can share them with us. We’re here to help, whether it’s through our daily 2 p.m. calls or via email. The important thing is that you’re tracking and sharing those numbers every day. WHAT KPIS SHOULD YOU TRACK? The KPIs you choose to track are entirely up to you. They could be related to the other rules of this challenge — like how many upsells you achieved or the percentage of thank-you cards your team completed. Or maybe you want to focus on something seasonal, like the number of flu shots administered each day. The key is to pick a metric that matters to your business and track it daily. It doesn’t have to be complicated. For example, if you’re focusing on upsells, you could track how much extra revenue was generated daily from those efforts. Or, if flu shots are your focus, keep a daily count of how many were administered. The goal is to keep these numbers in front of you and your team so everyone stays focused on what’s important.
STAY ACCOUNTABLE. Once you’ve chosen your KPIs and accountability partner, the next step is to report those numbers regularly. If you’re working with us, you can send an email with your KPIs at the end of each day. Or, if you prefer a more public approach, post your results in our community chat! Some people thrive under public pressure, while others prefer to keep things private. Either way, the act of reporting keeps you accountable and focused. Even if you’re not sharing publicly, simply writing down your KPIs daily can make a huge difference. Put them on a sticky note on your computer or keep a running log in a journal. The key is consistency. By paying attention to these numbers daily, you’ll start to notice patterns and areas for improvement, which can lead to significant changes in your pharmacy’s performance. PAYING ATTENTION IS POWERFUL. This final rule is about more than just numbers — it’s about creating a culture of accountability and continuous improvement in your pharmacy. So, pick your KPIs, choose your accountability partner, and start tracking today. You might be surprised at the positive changes that follow. Remember, the 75 Hard Challenge for Pharmacy Owners aims to help you build better habits, improve your leadership skills, and ultimately grow your business. So, let’s finish this challenge strong and see what extraordinary results we can achieve together.
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