6: HOW PEOPLE FIND WORK
TELEPHONING TIPS Although email or messaging is often the most convenient mode of communication, the telephone remains a critical tool in a successful job search campaign. The internet may be a great way to research jobs and companies, but the telephone is the best way to make direct employer contact and to open the doors of opportunity. Effective telephone techniques are critical skills all job seekers need and they can be developed. You need to learn how to script a call, the basics of sounding competent on a phone and the importance of having a follow-up strategy that appeals to employers.
A MODEL TELEPHONE SCRIPT Caller: Hi. This is John Smith. I’m trying to contact the person in charge of marketing. Who would that be?
Receiver: That’s Lisa Ramirez. She is the director.
Caller: I would like to contact her. Does she have a direct number or an extension number?
Receiver: Her direct number is 555-555-5555. Would you like me to transfer you?
Caller: Yes please.
119 Creative Job Search | CareerForceMN.com/CreativeJobSearch
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