PERSON SPECIFICATIONS
Education Essential • A good first degree (or equivalent) qualification
Education
Desirable • Qualification in a relevant discipline • Qualification in management
Experience
Skills & Knowledge
Experience Essential • Substantial management experience in an educational environment within at least one area of the portfolio of services • Customer focused experience • Working under pressure to meet deadlines • Experience of budgetary planning and financial management • Experience of risk assessment • Experience of responding to serious incidents
Behavioural Skills
Special Circumstances
Desirable • Experience in a similar role in Higher Education
Skills & Knowledge
Essential • Management or supervisory skills • Thorough understanding of the principles and practice of student support services • An understanding of the changing dynamic of student life • Excellent oral and written communication skills • High level of IT literacy, including use of databases and Excel Desirable • Use of a student records database/case management system • Project management skills
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