Important information and handy guides for your stay
Welcome to Holiday Noosa Important information and handy guides for your stay.
HolidayNoosa Accommodation
Welcome to Holiday Noosa. We trust that you have an enjoyable stay! General phone numbers. If you need any assistance during your stay please contact us on 5447 2021. The office is open 7 days a week between 8:30am til 5:00pm week days and 9:00am till 4:00pm weekends.
IMPORTANT NOTICE TO GUESTS As with all holiday destinations, Noosa Heads is subject to incidents of opportunistic and petty theft. For your protection against this, please ensure that all downstairs windows, louvres, screen doors and/or doors are closed and locked if you are staying in a property that has more than one storey, and you are upstairs in the house. Also, please ensure that the entire house, particularly the bottom section of the house, is locked, with all the windows closed and locked when you retire for the evening, or are absent from the property. Keep wallets and small valuables, iPads, laptops, mobile phones etc. out of sight and secure at all times. Thieves do not take holidays; they are very quick, and they particularly like cash and small electronics. EARLY CHECKOUTS There is a key drop box down the driveway at the back of The UTOPIA RENTALS office, Shop 1/89 Noosa Drive, Noosa Heads which is 2 doors up from the Post office at Noosa Junction. Noosa Fire Brigade 5474 9911 Noosa 5 Cinemas, Noosa Junction 5447 3040 10 AFTER HOURS EMERGENCIES For after hours emergencies, please call 0456 420 171 GENERAL PHONE NUMBERS Emu Holiday Hire 1300 368 447 Taxi 131 008 Henry’s Airport Bus Service (Maroochy Airport) 5474 0199 5478 2811 5447 5888 Sun Air Bus Service (Brisbane Airport) Noosa Police
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Comments We appreciate your feedback. On behalf of the property owner and Utopia Rentals, we wish you a very pleasant stay. To help us ensure we provide the best accommodation in town, please provide feedback of your stay. 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Booking terms & conditions of holiday tenancy. By booking with Utopia Rentals - Holiday Noosa, you agree to be bound by the following Terms & Conditions. We may revise these Terms & Conditions from time to time by updating our website. The revised terms will take effect from when they are posted. 1 Guest accommodation is for short-term residential purposes only, and not covered by the Residential Tenancies Act. The premises are let to accommodate only the number of people specified in the booking, for the period specified in the booking. Overloading will render the guests liable for extra charges and risk immediate eviction and forfeiture of any unused tariff. Circle or tick your answer Cleanliness 1 2 3 4 5 Beds, Bedding & Linen 2 Functions and parties are strictly prohibited. Any type of function, party, or gathering of people in excess of the number of people specified in the booking, may incur a function fee of between $1000 and $5000. This fee will be determined at the absolute discretion of the property manager, is non-negotiable and will be debited from your credit card, or recovered by other means. In addition to this fee, additional cleaning and repair/replacement costs may be charged. 1 2 3 4 5 Bathrooms 1 2 3 4 5 Kitchen Equipment 3 Care of the premises, and the peace and comfort of surrounding residents must be respected at all times. The property manager will investigate reports of, or suspicion of property damage and/or antisocial behaviour. Such behaviour may, at the absolute discretion of the property manager, result in immediate eviction and forfeiture of any unused tariff. Floors 1 2 3 4 5 Furnishings 4 With regard to telephone, postal, or email bookings. We will always attempt to accurately describe a property and its facilities. Experience shows that some confusion/misinterpretation is always possible. Therefore No responsibility is accepted for errors and omissions contained in any communications, our website or holiday brochure. 1 2 3 4 5 Plumbing and Fittings 5 We cannot be held responsible for the decisions of the owners of premises (i.e. sale of the property, alterations/ repairs, withdrawal of the premises from the letting pool, or other act), which may affect this booking. In the event of a property becoming unavailable, every effort will be made to find alternative accommodation. Where the property owner cancels a booking all deposits will be refunded. Pool and Grounds 1 2 3 4 5 1 2 3 4 5 Lighting 6 If the guest cancels the booking, and three months (90 days) notice is given the deposit will be refunded (less a $150.00 administration fee). If the guest cancels a booking with less than 3 months (89 days) notice, the deposit will not be refunded unless the property is re-let for the period of the cancelled booking. In this case the administration fee of $150.00 will be retained. If a guest wishes to reduce the period of the booking NO REFUND of unused tariff will be considered. 1 2 3 4 5 Decking/ Balcony 1 2 3 4 5 Customer Service From Staff 7 Acceptance of deposits by Utopia Rentals - Noosa - Holiday Noosa shall not impose any obligation on the part of Utopia Rentals -Noosa - Holiday Noosa to provide any product or service or guarantee any price quoted or published. Electronics 1 2 3 4 5 1 2 3 4 5
8 Payment of a deposit and/or receipt of key/s are deemed to be your acceptance of these Terms and Conditions
Other comments:
9 To confirm your reservation you must pay the holding deposit at the time of booking. The outstanding deposit amount and the latest date for payment are specified in the booking confirmation letter you will receive. If the full deposit is not received within that time your reservation will lapse and the holding deposit (less an administration fee of $150) will be refunded to you. The full Tariff must be paid a week prior to check-in.
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10 If your arrival date is between 18 December and 02 January, the full tariff must be received no later than one month (30 days) prior to the arrival date. Failure to pay the full tariff by this date may result in your booking being cancelled and forfeiture of any deposits already paid unless the property is re-let for the period of the cancelled booking. In this case the administration fee of $150.00 will be retained. There are some properties that full payment is required 3 months prior. 11 “Late Arrivals”If you are arriving outside normal business hours, any outstanding tariff will be deducted from the nominated credit card prior to close of business. We accept MC or Visa (surcharge applies). No cheques are accepted within 7 days of arrival. Contact Utopia Rentals - Holiday Noosa during office hours to advise your expected arrival time and instructions for a code to our key safe so that you can collect the keys after hours. If this has not been pre-arranged, please phone 0456 420 171 sixty minutes prior to your arrival. This may incur a $80.00 call out fee. All balance of monies must be paid prior to key collection. Restaurant Guide. Noosa Sound, Noosaville and Noosa Junction. 12 The premises are available from 2pm on day of arrival and are to be vacated no later than 10am on the day of departure. Failure to depart by 10am without prior arrangement will incur additional charge of $50 per hour past 10 am. 13 The premises will be cleaned and the linen changed midway through your stay where the booking is for 10 days and more. For longer stays cleaning and linen changes will occur weekly. Additional cleans, linen, towels, face towels, etc. can be arranged by the property manager. Extra charges will apply. On your day of departure the premises must be left in a clean and tidy state, all rubbish removed, and all dishes washed, or additional cleaning charges may be incurred.
14 Not all properties have telephone/internet facilities; if these facilities are important to you, please confirm their availability with our office prior to arrival.
15 When Internet access is provided. The Property Owner and Utopia Rentals - Holiday Noosa will provide the equipment and a valid user account in good faith, and cannot be held responsible for anything arising from its use or temporary non- availability. Any service difficulties, once reported to the property manager will be relayed to the service provider for rectification. 16 Guests are responsible for any loss or damage to fittings, fixtures and any items in the premises, including keys and remote controls, WHETHER ACCIDENTAL OR OTHERWISE. Guests will be charged for the repair or replacement of any such loss or damage at the absolute discretion of the property manager. All damage and/or losses are to be reported immediately. Acceptance of keys and giving us credit card details is approval by you for us to charge you for any damage or loss reported, or discovered after checkout. Quamby Place, Noosa Sound Rock Salt 5449 2255 5447 2455 Modern Australian Waterfront, Modern BYO Ricky’s Licensed
Noosaville
17 Guests shall only park cars and/or trailers, or other vehicles in specified areas allocated for that purpose.
Noosa Boat House 5474 4444
Seafood and Noosa Cuisine
Licensed Licensed
18 Utopia Rentals - Holiday Noosa accepts no responsibility for guests personal property left on the property. The guest is responsible for maintaining the security of the property throughout, and immediately after their stay. Any loss of items from or damage to the property resulting from the windows and/or doors being left unlocked may be recovered from the guest by whatever means available to the property manager and/or property owner. 19 Pets are NOT ALLOWED on the premises unless the property manager and property owners give prior approval. Pets reported and/or discovered on the property, and found to be in the control of guests or associated people will render the guests liable for extra charges and risk immediate eviction and forfeiture of any unused tariff. 20 Guests and visitors to the property are not to smoke inside the premises. Those smoking outside must properly dispose of all butts and other related material. Any additional cleaning costs associated with smoking will be recovered from the guest. 21 All keys/remotes must be returned to our office on departure - no more than two sets of keys are available to guests. Lost keys will incur a recutting charge and may incur locksmiths fees and/or lock replacement fees. If keys/remotes are left inside the property and not returned to our office a $30.00 fee will apply - no exceptions. Gusto Grind 5449 7144 5449 8833 5449 7947 5449 7215 Mediterranean Funky Café BYO Maisies Grennys Steak and Seafood Licensed Seafood / Fish And Chips BYO Noosa Yacht Club The Red Emperor 5449 8602 5449 0914 5449 9755 5324 1391 Modern Australian Licensed Seafood / Fish and Chips T/A Little Humid Modern Australian Licensed Licensed Sum Yung Guys Modern Asian Noosa Junction Bombetta Light Years 53431778 54474814 54745343 5447 2222 Italian/Bar Licensed Licensed Modern Asian Village Bicycle Montezuma’s Food/booze/good times Mexican Licensed
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Restaurant Guide. Noosa Heads. 22 For lockouts after hours, a $80.00 call out fee will be charged. Please call our after hours number 0456 420 171 . Keys must be collected from the Noosa Drive shop and significant delays can be expected. 23 If the property manager believes that these Terms and Conditions have been breached, we may inspect the property at any time during your stay upon demand and without notice. An after-hours callout fee of up to $80.00 will be charged for any situation requiring the attendance of the property manager outside of business hours. Any breaches of these Terms & Conditions or failure to comply with the property managers directions will render the guests liable for extra charges and risk immediate eviction and forfeiture of any unused tariff. 24 Guests are responsible for the proper loading and use of lift equipment. Overloading of lifts may result in damage to equipment and may require expensive maintenance callouts. Any costs deemed to be associated with a guests improper use of a lift will be recovered from the guest by whatever means available. 25 Tariffs are current as per the tariff sheet, brochure and website, and are subject to change without notice. No responsibility is accepted for errors and omissions contained on this website, holiday accommodation brochure or tariff sheet. 26 New building and renovations are common in Noosa. Unfortunately the notification of surrounding property owners/managers of such work is not a common practice. If we are aware of work that will adversely affect your stay we will advise you prior to arrival. Where building or other work, of which we were not aware, does adversely affects your stay we will attempt to minimise its effect, but cannot be held responsible for the any disturbance or inconvenience caused. Hastings Street, Noosa Heads. 27 As with all holiday letting, unexpected situations can cause inconvenience (i.e. electrical and appliance malfunctions, storms, excessive rain, flooding, and basic wear and tear). All reported cases effecting the enjoyment of the property will be dealt with in a diligent and professional manager by the property manager. Claims for compensation will not be considered (except at the absolute discretion of the property manager). Threats of legal action will be ignored unless presented in an appropriate form by a qualified legal practitioner. 28 Reservations do not automatically repeat. If you wish to reserve the same property for the same period the following year YOU MUST make that reservation prior to your departure. Usual reservation arrangements apply. Aromas Bistro C 5474 9788 Mediterranean Cuisine Licensed 5447 2855 Modern / Speciality Seafood Licensed Noosa Beach House 29 A security bond is required for all properties. The amount of the security bond will depend on the property booked: $500 for a unit $2000 for a house or luxury unit, and $3000 for a luxury house $5000 for any bookings of 8 adults or more Café Le Monde 5449 2366 A La Carte Licensed 5449 4888 Seafood / Modern Australian / Wine Bar Licensed Rococos 5474 9600 Modern Cuisine Licensed Miss Money Penny’s 5479 9999 Home-style Mediterranean / Italian Licensed Sails A valid credit card (Master Card or Visa) imprint or pre-authorisation will be signed/processed at time of check in. If upon inspection of the property following departure there are no outstanding charges this pre-authorisation will be allowed to lapse. If the property is not left to our satisfaction, Utopia Rentals - Holiday Noosa will retain the full security bond amount until all additional costs associated with your stay have been finalised. The remainder of your security bond will be transferred back into your nominated bank account. If no credit card is available a cash security bond paid at our office will be required before keys are released. Refund or retention of all or part of a security bond does not limit the right of Utopia Rentals - Holiday Noosa to recover further costs from the guest through our legal department. 5447 4235 Seafood Pasta Steak Licensed Season 5447 3747 Mediterranean Licensed Zachary’s 5447 3211 Gourmet Pizza / Bar Licensed La Vida 5447 4611 Modern Cuisine Licensed Locale 5447 5111 Modern Italian Licensed
30 All pet friendly properties incur an additional fee of $100.00
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Travel with Confidence and ensure you have Travel Insurance.
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10 If your arrival date is between 18 December and 02 January, the full tariff must be received no later than one month (30 days) prior to the arrival date. Failure to pay the full tariff by this date may result in your booking being cancelled and forfeiture of any deposits already paid unless the property is re-let for the period of the cancelled booking. In this case the administration fee of $150.00 will be retained. There are some properties that full payment is required 3 months prior. 11 “Late Arrivals”If you are arriving outside normal business hours, any outstanding tariff will be deducted from the nominated credit card prior to close of business. We accept MC or Visa (surcharge applies). No cheques are accepted within 7 days of arrival. Contact Utopia Rentals - Holiday Noosa during office hours to advise your expected arrival time and instructions for a code to our key safe so that you can collect the keys after hours. If this has not been pre-arranged, please phone 0456 420 171 sixty minutes prior to your arrival. This may incur a $80.00 call out fee. All balance of monies must be paid prior to key collection. Restaurant Guide. Noosa Sound, Noosaville and Noosa Junction. 12 The premises are available from 2pm on day of arrival and are to be vacated no later than 10am on the day of departure. Failure to depart by 10am without prior arrangement will incur additional charge of $50 per hour past 10 am. 13 The premises will be cleaned and the linen changed midway through your stay where the booking is for 10 days and more. For longer stays cleaning and linen changes will occur weekly. Additional cleans, linen, towels, face towels, etc. can be arranged by the property manager. Extra charges will apply. On your day of departure the premises must be left in a clean and tidy state, all rubbish removed, and all dishes washed, or additional cleaning charges may be incurred.
14 Not all properties have telephone/internet facilities; if these facilities are important to you, please confirm their availability with our office prior to arrival.
15 When Internet access is provided. The Property Owner and Utopia Rentals - Holiday Noosa will provide the equipment and a valid user account in good faith, and cannot be held responsible for anything arising from its use or temporary non- availability. Any service difficulties, once reported to the property manager will be relayed to the service provider for rectification. 16 Guests are responsible for any loss or damage to fittings, fixtures and any items in the premises, including keys and remote controls, WHETHER ACCIDENTAL OR OTHERWISE. Guests will be charged for the repair or replacement of any such loss or damage at the absolute discretion of the property manager. All damage and/or losses are to be reported immediately. Acceptance of keys and giving us credit card details is approval by you for us to charge you for any damage or loss reported, or discovered after checkout. Quamby Place, Noosa Sound Rock Salt 5449 2255 5447 2455 Modern Australian Waterfront, Modern BYO Ricky’s Licensed
Noosaville
17 Guests shall only park cars and/or trailers, or other vehicles in specified areas allocated for that purpose.
Noosa Boat House 5474 4444
Seafood and Noosa Cuisine
Licensed Licensed
18 Utopia Rentals - Holiday Noosa accepts no responsibility for guests personal property left on the property. The guest is responsible for maintaining the security of the property throughout, and immediately after their stay. Any loss of items from or damage to the property resulting from the windows and/or doors being left unlocked may be recovered from the guest by whatever means available to the property manager and/or property owner. 19 Pets are NOT ALLOWED on the premises unless the property manager and property owners give prior approval. Pets reported and/or discovered on the property, and found to be in the control of guests or associated people will render the guests liable for extra charges and risk immediate eviction and forfeiture of any unused tariff. 20 Guests and visitors to the property are not to smoke inside the premises. Those smoking outside must properly dispose of all butts and other related material. Any additional cleaning costs associated with smoking will be recovered from the guest. 21 All keys/remotes must be returned to our office on departure - no more than two sets of keys are available to guests. Lost keys will incur a recutting charge and may incur locksmiths fees and/or lock replacement fees. If keys/remotes are left inside the property and not returned to our office a $30.00 fee will apply - no exceptions. Gusto Grind 5449 7144 5449 8833 5449 7947 5449 7215 Mediterranean Funky Café BYO Maisies Grennys Steak and Seafood Licensed Seafood / Fish And Chips BYO Noosa Yacht Club The Red Emperor 5449 8602 5449 0914 5449 9755 5324 1391 Modern Australian Licensed Seafood / Fish and Chips T/A Little Humid Modern Australian Licensed Licensed Sum Yung Guys Modern Asian Noosa Junction Bombetta Light Years 53431778 54474814 54745343 5447 2222 Italian/Bar Licensed Licensed Modern Asian Village Bicycle Montezuma’s Food/booze/good times Mexican Licensed
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Restaurant Guide. Noosa Heads. 22 For lockouts after hours, a $80.00 call out fee will be charged. Please call our after hours number 0456 420 171 . Keys must be collected from the Noosa Drive shop and significant delays can be expected. 23 If the property manager believes that these Terms and Conditions have been breached, we may inspect the property at any time during your stay upon demand and without notice. An after-hours callout fee of up to $80.00 will be charged for any situation requiring the attendance of the property manager outside of business hours. Any breaches of these Terms & Conditions or failure to comply with the property managers directions will render the guests liable for extra charges and risk immediate eviction and forfeiture of any unused tariff. 24 Guests are responsible for the proper loading and use of lift equipment. Overloading of lifts may result in damage to equipment and may require expensive maintenance callouts. Any costs deemed to be associated with a guests improper use of a lift will be recovered from the guest by whatever means available. 25 Tariffs are current as per the tariff sheet, brochure and website, and are subject to change without notice. No responsibility is accepted for errors and omissions contained on this website, holiday accommodation brochure or tariff sheet. 26 New building and renovations are common in Noosa. Unfortunately the notification of surrounding property owners/managers of such work is not a common practice. If we are aware of work that will adversely affect your stay we will advise you prior to arrival. Where building or other work, of which we were not aware, does adversely affects your stay we will attempt to minimise its effect, but cannot be held responsible for the any disturbance or inconvenience caused. Hastings Street, Noosa Heads. 27 As with all holiday letting, unexpected situations can cause inconvenience (i.e. electrical and appliance malfunctions, storms, excessive rain, flooding, and basic wear and tear). All reported cases effecting the enjoyment of the property will be dealt with in a diligent and professional manager by the property manager. Claims for compensation will not be considered (except at the absolute discretion of the property manager). Threats of legal action will be ignored unless presented in an appropriate form by a qualified legal practitioner. 28 Reservations do not automatically repeat. If you wish to reserve the same property for the same period the following year YOU MUST make that reservation prior to your departure. Usual reservation arrangements apply. Aromas Bistro C 5474 9788 Mediterranean Cuisine Licensed 5447 2855 Modern / Speciality Seafood Licensed Noosa Beach House 29 A security bond is required for all properties. The amount of the security bond will depend on the property booked: $500 for a unit $2000 for a house or luxury unit, and $3000 for a luxury house $5000 for any bookings of 8 adults or more Café Le Monde 5449 2366 A La Carte Licensed 5449 4888 Seafood / Modern Australian / Wine Bar Licensed Rococos 5474 9600 Modern Cuisine Licensed Miss Money Penny’s 5479 9999 Home-style Mediterranean / Italian Licensed Sails A valid credit card (Master Card or Visa) imprint or pre-authorisation will be signed/processed at time of check in. If upon inspection of the property following departure there are no outstanding charges this pre-authorisation will be allowed to lapse. If the property is not left to our satisfaction, Utopia Rentals - Holiday Noosa will retain the full security bond amount until all additional costs associated with your stay have been finalised. The remainder of your security bond will be transferred back into your nominated bank account. If no credit card is available a cash security bond paid at our office will be required before keys are released. Refund or retention of all or part of a security bond does not limit the right of Utopia Rentals - Holiday Noosa to recover further costs from the guest through our legal department. 5447 4235 Seafood Pasta Steak Licensed Season 5447 3747 Mediterranean Licensed Zachary’s 5447 3211 Gourmet Pizza / Bar Licensed La Vida 5447 4611 Modern Cuisine Licensed Locale 5447 5111 Modern Italian Licensed
30 All pet friendly properties incur an additional fee of $100.00
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Travel with Confidence and ensure you have Travel Insurance.
5
Welcome to Holiday Noosa. We trust that you have an enjoyable stay! General phone numbers. If you need any assistance during your stay please contact us on 5447 2021. The office is open 7 days a week between 8:30am til 5:00pm week days and 9:00am till 4:00pm weekends.
IMPORTANT NOTICE TO GUESTS As with all holiday destinations, Noosa Heads is subject to incidents of opportunistic and petty theft. For your protection against this, please ensure that all downstairs windows, louvres, screen doors and/or doors are closed and locked if you are staying in a property that has more than one storey, and you are upstairs in the house. Also, please ensure that the entire house, particularly the bottom section of the house, is locked, with all the windows closed and locked when you retire for the evening, or are absent from the property. Keep wallets and small valuables, iPads, laptops, mobile phones etc. out of sight and secure at all times. Thieves do not take holidays; they are very quick, and they particularly like cash and small electronics. EARLY CHECKOUTS There is a key drop box down the driveway at the back of The UTOPIA RENTALS office, Shop 1/89 Noosa Drive, Noosa Heads which is 2 doors up from the Post office at Noosa Junction. Noosa Fire Brigade 5474 9911 Noosa 5 Cinemas, Noosa Junction 5447 3040 10 AFTER HOURS EMERGENCIES For after hours emergencies, please call 0456 420 171 GENERAL PHONE NUMBERS Emu Holiday Hire 1300 368 447 Taxi 131 008 Henry’s Airport Bus Service (Maroochy Airport) 5474 0199 5478 2811 5447 5888 Sun Air Bus Service (Brisbane Airport) Noosa Police
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Comments We appreciate your feedback. On behalf of the property owner and Utopia Rentals, we wish you a very pleasant stay. To help us ensure we provide the best accommodation in town, please provide feedback of your stay. 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Booking terms & conditions of holiday tenancy. By booking with Utopia Rentals - Holiday Noosa, you agree to be bound by the following Terms & Conditions. We may revise these Terms & Conditions from time to time by updating our website. The revised terms will take effect from when they are posted. 1 Guest accommodation is for short-term residential purposes only, and not covered by the Residential Tenancies Act. The premises are let to accommodate only the number of people specified in the booking, for the period specified in the booking. Overloading will render the guests liable for extra charges and risk immediate eviction and forfeiture of any unused tariff. Circle or tick your answer Cleanliness 1 2 3 4 5 Beds, Bedding & Linen 2 Functions and parties are strictly prohibited. Any type of function, party, or gathering of people in excess of the number of people specified in the booking, may incur a function fee of between $1000 and $5000. This fee will be determined at the absolute discretion of the property manager, is non-negotiable and will be debited from your credit card, or recovered by other means. In addition to this fee, additional cleaning and repair/replacement costs may be charged. 1 2 3 4 5 Bathrooms 1 2 3 4 5 Kitchen Equipment 3 Care of the premises, and the peace and comfort of surrounding residents must be respected at all times. The property manager will investigate reports of, or suspicion of property damage and/or antisocial behaviour. Such behaviour may, at the absolute discretion of the property manager, result in immediate eviction and forfeiture of any unused tariff. Floors 1 2 3 4 5 Furnishings 4 With regard to telephone, postal, or email bookings. We will always attempt to accurately describe a property and its facilities. Experience shows that some confusion/misinterpretation is always possible. Therefore No responsibility is accepted for errors and omissions contained in any communications, our website or holiday brochure. 1 2 3 4 5 Plumbing and Fittings 5 We cannot be held responsible for the decisions of the owners of premises (i.e. sale of the property, alterations/ repairs, withdrawal of the premises from the letting pool, or other act), which may affect this booking. In the event of a property becoming unavailable, every effort will be made to find alternative accommodation. Where the property owner cancels a booking all deposits will be refunded. Pool and Grounds 1 2 3 4 5 1 2 3 4 5 Lighting 6 If the guest cancels the booking, and three months (90 days) notice is given the deposit will be refunded (less a $150.00 administration fee). If the guest cancels a booking with less than 3 months (89 days) notice, the deposit will not be refunded unless the property is re-let for the period of the cancelled booking. In this case the administration fee of $150.00 will be retained. If a guest wishes to reduce the period of the booking NO REFUND of unused tariff will be considered. 1 2 3 4 5 Decking/ Balcony 1 2 3 4 5 Customer Service From Staff 7 Acceptance of deposits by Utopia Rentals - Noosa - Holiday Noosa shall not impose any obligation on the part of Utopia Rentals -Noosa - Holiday Noosa to provide any product or service or guarantee any price quoted or published. Electronics 1 2 3 4 5 1 2 3 4 5
8 Payment of a deposit and/or receipt of key/s are deemed to be your acceptance of these Terms and Conditions
Other comments:
9 To confirm your reservation you must pay the holding deposit at the time of booking. The outstanding deposit amount and the latest date for payment are specified in the booking confirmation letter you will receive. If the full deposit is not received within that time your reservation will lapse and the holding deposit (less an administration fee of $150) will be refunded to you. The full Tariff must be paid a week prior to check-in.
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NOOSA COUNCIL LAWS - CODE OF CONDUCT
The Law proposes that the following guest Code of Conduct must be displayed in a prominent position in the property.
*Vehicles to be stored to not cause a nuisance or inconvenience to adjoining premises, and be parked within parking facilities on the premises where provided;
* Use of the premises, including any outdoor area of the premises, for example, an outdoor deck, balcony, swimming pool or spa, must not— detrimentally affect the residential amenity (including but not limited to noise, overlooking or light spill) enjoyed by residents in the vicinity of the premises; or cause a nuisance (including a noise nuisance); or display unacceptable behaviour, for example— loud aggressive behaviour; yelling, screaming, arguing; excessively loud cheering, clapping or singing; or
* Create a level of noise which is in excess of the acceptable levels described by Queensland Government legislation for environmental protection (noise);
*An occupant of the premises must not sleep or camp on the premises in a tent, caravan, campervan or similar facility;
* Pets occupying the premises must be managed and not cause a nuisance (including a noise nuisance);
* General waste (including the separation of recyclable waste) must be placed in a waste container.
HolidayNoosa Accommodation Utopia Rentals value your feedback. Please scan QR to leave us a review on Google or Facebook. Thank you
1/89 Noosa drive Noosa Junction Queensland
www.utopiarentals.com.au www.holidaynoosa.com.au
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