Comments We appreciate your feedback. On behalf of the property owner and Utopia Rentals, we wish you a very pleasant stay. To help us ensure we provide the best accommodation in town, please provide feedback of your stay. 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Booking terms & conditions of holiday tenancy. By booking with Utopia Rentals - Holiday Noosa, you agree to be bound by the following Terms & Conditions. We may revise these Terms & Conditions from time to time by updating our website. The revised terms will take effect from when they are posted. 1 Guest accommodation is for short-term residential purposes only, and not covered by the Residential Tenancies Act. The premises are let to accommodate only the number of people specified in the booking, for the period specified in the booking. Overloading will render the guests liable for extra charges and risk immediate eviction and forfeiture of any unused tariff. Circle or tick your answer Cleanliness 1 2 3 4 5 Beds, Bedding & Linen 2 Functions and parties are strictly prohibited. Any type of function, party, or gathering of people in excess of the number of people specified in the booking, may incur a function fee of between $1000 and $5000. This fee will be determined at the absolute discretion of the property manager, is non-negotiable and will be debited from your credit card, or recovered by other means. In addition to this fee, additional cleaning and repair/replacement costs may be charged. 1 2 3 4 5 Bathrooms 1 2 3 4 5 Kitchen Equipment 3 Care of the premises, and the peace and comfort of surrounding residents must be respected at all times. The property manager will investigate reports of, or suspicion of property damage and/or antisocial behaviour. Such behaviour may, at the absolute discretion of the property manager, result in immediate eviction and forfeiture of any unused tariff. Floors 1 2 3 4 5 Furnishings 4 With regard to telephone, postal, or email bookings. We will always attempt to accurately describe a property and its facilities. Experience shows that some confusion/misinterpretation is always possible. Therefore No responsibility is accepted for errors and omissions contained in any communications, our website or holiday brochure. 1 2 3 4 5 Plumbing and Fittings 5 We cannot be held responsible for the decisions of the owners of premises (i.e. sale of the property, alterations/ repairs, withdrawal of the premises from the letting pool, or other act), which may affect this booking. In the event of a property becoming unavailable, every effort will be made to find alternative accommodation. Where the property owner cancels a booking all deposits will be refunded. Pool and Grounds 1 2 3 4 5 1 2 3 4 5 Lighting 6 If the guest cancels the booking, and three months (90 days) notice is given the deposit will be refunded (less a $150.00 administration fee). If the guest cancels a booking with less than 3 months (89 days) notice, the deposit will not be refunded unless the property is re-let for the period of the cancelled booking. In this case the administration fee of $150.00 will be retained. If a guest wishes to reduce the period of the booking NO REFUND of unused tariff will be considered. 1 2 3 4 5 Decking/ Balcony 1 2 3 4 5 Customer Service From Staff 7 Acceptance of deposits by Utopia Rentals - Noosa - Holiday Noosa shall not impose any obligation on the part of Utopia Rentals -Noosa - Holiday Noosa to provide any product or service or guarantee any price quoted or published. Electronics 1 2 3 4 5 1 2 3 4 5
8 Payment of a deposit and/or receipt of key/s are deemed to be your acceptance of these Terms and Conditions
Other comments:
9 To confirm your reservation you must pay the holding deposit at the time of booking. The outstanding deposit amount and the latest date for payment are specified in the booking confirmation letter you will receive. If the full deposit is not received within that time your reservation will lapse and the holding deposit (less an administration fee of $150) will be refunded to you. The full Tariff must be paid a week prior to check-in.
11 3
Made with FlippingBook - Share PDF online