Person Specification
We are a platform for people’s lives
ESSENTIAL • Actively embrace and work within the Company Values. • An honest and trustworthy individual with an exemplary track record. • Excellent communication and customer service skills • Minimum 10 years of experience in the hospitality industry, with at least 2 years in a leadership role. • Proven track record of success in revenue and distribution management. • Strong understanding of sales and marketing principles. • Excellent communication, interpersonal, and leadership skills. • Ability to work effectively under pressure and meet deadlines. • Take responsibility for your own learning and development • Able to show an understanding of and commitment to good customer care. • Self-motivated, with high energy and enthusiasm • Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. • Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. DESIRABLE • Bachelor's degree in Hospitality Management or NRLA related field preferred
Benefits Critical Illness Cover • Eligible employees will be automatically included in this policy after 12 months’ service Eye Tests & Glasses • Way of Life will cover the cost of an eye test up to a value of £30 every 2 years. Family Friendly Pay • Way of Life provide enhanced rates of Maternity, Paternity and Adoption pay (subject to eligibility criteria as outlined in the full policies available in the handbook). Life Assurance • Employees will automatically be included in the Group Life Assurance policy after 12 months’ service. • This provides death in service benefit at 4 x basic annual salary at date of death • No Benefit in Kind will be applicable. Benefit Hub • This is available to all employees from the start of employment.
• Benefit Hub, Is a team
happiness platform that gives you access to over 200 perks! You’ll get access to hundreds of big brand discounts; a wellness hub packed with expert lifestyle and fitness classes; premium rewards; plus a ton of fun surprises! Private Healthcare • This is available from the start of employment. Way of Life will pay for employees Private Healthcare. Employees can choose to add family members (spouse/children) or their Partner (providing they live at the same address as the employee) at the rates we can get as a Company Season Ticket Loans • We are aware that travel can be expensive. Way of Life provide season ticket loans for employees who have completed their probation period, in order to help spread these costs.
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