LMU – Head of Estates Operations

• Lead a team responsible for managing the safe, efficient and effective delivery of a range of maintenance and facilities services. • Lead the development, implementation and management of strategies for ensuring that the estate is maintained and compliant. • Lead the preparation, prioritisation and co-ordination of programmed planned works, long term maintenance and one off improvements, in collaboration with key service providers. • Manage and coordinate the Estates’ business continuity and service disruption planning and management policies and procedures. • Lead and manage a risk based strategic development and investment planning. • Lead the procurement and management of maintenance and facilities contracts, optimising financial and service delivery performance. • Oversee the management and monitoring of energy and utilities, identifying opportunities for improving cost and environmental performance; manage a Sustainability team in respect of initiatives to improve and report on sustainability performance. • Ensure compliance with all relevant legislation, regulations, codes of practice and other standards. • Develop and instill the principles of Customer Excellence and continuous improvement. • Develop, manage and control maintenance and facilities budgets. • Ensure that all projects and contracted works represent best value for money for London Metropolitan University and that appropriate and effective risk manage- ment, governance and audit controls are in place. • Ensure appropriate performance management of external contractors, consultants and other service providers. • Lead the technical design and specification of standards in relation to Building Services and Infrastructure across the London Metropolitan University estate including compliance to building regulations and CIBSE best practice. • Lead the development of design briefs for engineering equipment and installations. • Oversee and co-ordinate the compilation and maintenance of essential records, including asset register, asbestos register and PPM records. • Work collaboratively with the Capital Projects team to ensure best practice and appropriate design solutions for new projects.

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