Corporate Report for the year ended 30 June 2022
Introduction and overview
Business performance
Governance and risk
Directors’ report
Remuneration report
Financial statements
Sustainability supplement
Security holder information
GRI
Disclosure
Location or response
Local communities 413-1
Operations with local community engagement, impact assessments, and development programs Operations with significant actual and potential negative impacts on local communities
FY22 Corporate Report/Communities
413-2
FY22 Corporate Report/Communities
Supplier social assessment 414-1
New suppliers that were screened using social criteria
All suppliers are subject to Transurban’s Supplier Sustainability Code of Practice which includes social criteria. Suppliers applying for tenders managed by our sourcing team are required to complete ‘returnable schedules’ which include questions regarding environmental performance of their goods and services. Contractors for all major projects have and implement procedures to record and manage community complaints. Our independent external whistleblowing service is available for anyone to use, including employees, customers and members of our supply chain to raise issues including those related to fraud, conflicts of interest, bribery, corruption and modern slavery. Under Transurban’s Political Contributions Policy , the Group is precluded from making any political donations. The policies permit participation in public policy dialogues on issues that may impact our business. In Australia, engagement with political representatives takes place through multiple avenues, including through our membership of business forums associated with both sides of politics. During FY22, the Group spent $74,717 participating in events relevant with our business. A similar bipartisan approach is taken in the United States, resulting in USD132,500 being spent in FY22. Contributions in Quebec, Canada are prohibited and accordingly no contributions were made by the Group in Canada. All payments are disclosed in line with relevant government and regulatory requirements.
414-2
Negative social impacts in the supply chain and actions taken
Public policy 415-1
Political contributions
Customer health and safety 416-1
Assessment of the health and safety impacts of product and service categories
FY22 Corporate Report/Customers/Road safety Insights Hub/Sustainability performance/SDG Progress Report/SDG 7.3.1 Energy intensity/SDG 3 Health and Wellbeing
416-2
Incidents of non-compliance concerning the health and safety impacts of products and services
None in FY22
Marketing and labelling 417-1
Requirements for product and service information and labelling
Transurban’s only physical product is tolling tags which are provided to customers to enable toll road travel. Customers also have the option of tag-free accounts including mobile app accounts which avoid the need for a physical tag. Refer to FY22 Corporate Report/Customers, for details on our customer communications and information resources made available to customers on their product and service options.
417-2
Incidents of non-compliance concerning product and service information and labelling Incidents of non-compliance concerning marketing communications
None in FY22
417-3
None in FY22
Customer privacy 418-1
Substantiated complaints concerning breaches of customer privacy and losses of customer data
No material complaints or breaches in relation to privacy identified in FY22.
Socioeconomic compliance 419-1
Non-compliance with laws and regulations in the social and economic area
None in FY22
235
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