ACTIVITY SUMMARY
DEPARTMENT GENERAL ADMINISTRATION
PROGRAM/ACTIVITY CITY MANAGER'S OFFICE
MISSION/PROGRAM DESCRIPTION
The City Manager is appointed by and reports to the City Council, and advises the City Council on present conditions and future City requirements. The City Manager is ultimately responsible for all services provided by the City. The City Manager’s Office creates and presents the City budget, administers policies established by the City Council, appoints City employees, appoints members of the Civil Service Commission, and has administrative oversight of all City departments, programs, and projects.
GOALS AND OBJECTIVES
* Oversee the implementation of all Council objectives listed in the Council Business Plan for all departments and provide semi- annual reports to the City Council. * Promote fiscal responsibility by creating and presenting for Council approval the City budget. * Promote professional growth amongst Management Team staff. * Maintain the "open government" philosophy by publishing and distributing the City Lights Newsletter. * Maintain the "open government" philosophy by filming and broadcasting public meetings. * Maintain the "open government" philosophy by posting timely City information to social media sites. PERFORMANCE MEASURES/SERVICE LEVELS
FY 2019 Actuals
FY 2020 Actuals
Quantifiable Factor(s)
Actuals FY 2021 FY2022 Target
Activity Demand/Workload 1. Number of City Council Business Plan Objectives Number of DeSoto In-Depth or Info Videos filmed 3. Number of City Lights Newsletters Produced
67 25 12
60 11 13
N/A
N/A
49 12
50 12
4. Number of CDBG Public Service Program (TAP) participants 5. Total Number of CDBG public meetings (e.g., Workshops, Public Hearings, Town Halls and Information Sessions, CARES Act Town Halls) 6. Total Number of Public Meetings Filmed and Broadcastedf (City Council, P&Z, DEDC meetings)
N/A
54
54
54
N/A
7
8
8
62
66
81
75
7. Total Number of STAR Transit Buses:
2
3
4
4
a. Demand Response Buses
1
2
3
3
b. Fixed Route 501 Buses
1
1
1
N/A
8. Number of positive new stories either published regionally or posted extensively on social media platforms
N/A
300
400
350
Efficiency/Effectiveness Measures M&O Budget Per Capita
$14.70
$17.78
$18.14
$19.10
M&O Budget Percentage of General Fund Budget
1.76%
2.21%
2.08% 1.98%
1. Percentage of Complete, In Progress, Ongoing, On Hold, or Omitted Objectives 2. Percentage of PSAs and/or Videos Broadcasted with Three Working Days 3. Average Timeframe (in Days) to Prepare Newlsetter for Production
87%
86%
N/A
N/A
98%
98%
98%
97%
12
9
9
10
N/A
4. Average number of CDBG public meeting attendees
14
100
15
5. Average Timeframe (in Days) to publish CDBG public meetings with local newspaper
N/A
10
10
10
6. Number of STAR Transit Rides: a. Demand Response Ridership
N/A N/A N/A
12,532
67665 29714 37951
12,000
5,017 7,515
N/A N/A
b. Fixed Route 501 Ridership
7. Average Timeframe (in weeks) to prepare and pitch positive new stories or social media posts 8. Percentage of Public Meetings Filmed and Broadcasted within Three Working Days
N/A
2
2
2
99%
99%
99%
99%
138
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