ACTIVITY SUMMARY
DEPARTMENT
ACCOUNT 101-005-032
PROGRAM/ACTIVITY RECREATION AND CIVIC CENTER
PARKS AND RECREATION
MISSION/PROGRAM DESCRIPTION
The Recreation and Civic Center Division implements various health and wellness opportunities, enrichment programs, structured and unstructured recreational opportunities, and community-wide special events. The Recreation Center consists of a spin room, fitness facility, multipurpose game room, aerobics area, two gymnasiums, three racquetball courts, and an indoor track. The Civic Center offers six meeting rooms for public rentals. Five full-time staff and twenty-two Recreation Attendants are responsible for programming, marketing recreation and civic center facilities, coordinating program partnerships, recruiting and monitoring contract fee instructors/classes and coordinating volunteers. The Recreation Division works closely with teenagers in the community to promote programs that involve teen employment opportunities, leadership activities, and public speaking development.
GOALS AND OBJECTIVES
* Implement programs and market facility rentals of the recreation center, civic center , corner theatre, pavilions and outdoor athletic complexes. The implementation and marketing will provide an outlet for citizens to create and maintain healthy lifestyles physically and socially. Our goal is to increase the number of civic center and pavilion rentals and fitness memberships at the recreation center. *Measure and create an action plan to increase customer satisfaction with programs that are offered. Program effectiveness will be measured through electronic and paper surveys. *The Parks and Recreation Department will provide programs to include underserved populations. An increase in the number of teen participants will be used as a benchmark for program success. PERFORMANCE MEASURES/SERVICE LEVELS
FY 2022 Target
Quantifiable Factor(s)
Actual FY 2019 Actual FY 2020
Actual FY 2021
Activity Demand/Workload Staff Development Training Opportunities
N/A 355
N/A 355
5
5
Number of customer satisfaction surveys completed
258
265
Number of tournaments
20
5
38 13
25 13
New programming opportunites
N/A
N/A
Efficiency/Effectiveness Measures M&O Budget Per Capita M&O % of General Fund Budget Average cost of teen participants Percentage of employees that trained Customer satisfaction with activities offered
$2,028.00
$14.53 1.81%
$13.93 1.60%
$24.01 2.49%
2.43%
$210 N/A 88%
$210 N/A 88%
$261 60% 95%
$265 70% 95%
Tournament economic impact
$4,000,000.00 $1,341,375.00 $23,421,562.50 $14,000,000.00
Increase diversify programming by a minimum of 10%
N/A
N/A
43%
47%
159
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