ACTIVITY SUMMARY
DEPARTMENT
ACCOUNT 101‐008‐038
PROGRAM/ACTIVITY MUNICIPAL COURT
MUNICIPAL COURT
MISSION/PROGRAM DESCRIPTION The Municipal Court activity is responsible for processing legal and court related matters in an efficient and timely manner as well as provide a forum for citizens to have their matters heard in a judicial and unbiased setting. Administrative functions include timely and accurate processing of complaints filed, courteously responding to request for information from the public, responsibly collecting assessed fines and fees, and the efficient docketing of cases for adjudication.
PERFORMANCE MEASURES/SERVICE LEVELS * Have more than 25% of defendants utilize digital means to resolve their cases * Bench Trials adjudicated in 2 or fewer settings * Jury Trials adjudicated in 2 or fewer settings * Maintain a citation clearance rate of 75% * Serve $400,000 worth of warrants by the Marshals Office * Maintain an average survey score from web chats & text messages of 90% or higher GOALS AND OBJECTIVES * Improve and streamline court processes through the use of relevant court technology. * Provide convenient customer service options for defendants who interact with the court
Actuals FY 2021
FY 2022 Target
Quantifiable Factor(s)
Actuals FY 2029 Actuals FY 2020
Activity Demand/Workload 1a. Number of citations filed with the court
7,762 3,762 7,032 4,551
6,687 2,889 5,581 4,763
4,827 2,217 4,529 2,658
4,000 2,000 4,000 1,900
1b. Cases reactivated
1c. Cases with entry of judgment 1d. Cases placed on inactive status 2. Total Bench Trials Performed 3. Total Jury Trials Performed 4a. Total Warrants served by Marshals 4b. Total citations issued by Marshals
28 37
32 14
5 0
5 5
120 175
1,026
294
223 235
5a. Defendant's assisted by web chat or text message 5b. Defendant's request for case resolution through email 5c. Defendant's video conferencing with the Judge
1,000
1,091
2,658
2,031
75
941 373
250
125
1,087
1,011
1,087
Efficiency/Effectiveness Measures M&O budget per capita M&O Budget % of General Fund Budget
$13.07
$12.45
$11.27
$14.24
1.57% 1.55% 2.00% 1.48% 100.52% 110.00% 3+% 84.00%
1. Citation Clearance Rate +
1.24 1.23
1.12 1.00
1.12 1.00
<2 <2
2. Average Number of Trial Settings before Bench Trial conducted + 3. Average Number of Trial Settings before Jury Trial conducted + 4. Total value of the warrants served by the Marshals Office
$520,353 $137,319 $120,684 $120,000
$62,409 $20,000
5. Total value of Marshal citations issued
6. Average survey score from Web Chat/Text Messages
97.00% 83.21% 89.33% 75.00% 34.20% 106.39% 80.24% 80.00%
7. Percentage of defendants utilizing digital means to resolve their cases
173
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