HOW REMOTE SUPPORT WORKS: FURTHERING INDEPENDENCE
WHAT IS A REMOTE DSP? Remote Direct Support Professionals (rDSPs) integrate per- sonalized human interaction from off-site locations with ad- vanced, smart technology solutions. Utilizing real-time commu- nication and information from smart technology devices, rDSPs provide 24/7 support, personalized care plans, emergency re- sponses, and emotional support, empowering users to lead an independent life while feeling secure. Through close collabo- ration with individuals, families, and on-site staff, rDSPs ensure comprehensive and customized care that addresses the unique needs of each recipient.
WHAT MAKES REMOTE DSPS SO PROMISING?
1. BENEFITS FOR INDIVIDUALS
Providers can expand their services by utilizing rDSP support, ensuring that more individuals receive timely assistance regardless of location, thereby minimizing dis- parities in service access. For individuals receiving care, rDSPs are accessible 24/7, empowering them to utilize services according to their needs. This constant availabil- ity promotes independent living with enhanced security, ensuring that support is always within reach.
rDSPs ensure comprehensive and customized care that addresses the unique needs of each recipient.
2. BENEFITS FOR DSPS
Due to long hours and extensive on-site duties, DSPs of- ten experience extreme stress and burnout, leading to turnover and vacant positions (Keesler & Troxel, 2020). Remote DSP positions help mitigate burnout by reduc- ing the need for 24/7 on-site staff and offering the flex- ibility to share workload responsibilities remotely. This remote work setup promotes a better work-life balance for DSPs, potentially lowering stress, improving overall mental well-being, and enhancing staff retention.
3. BENEFITS FOR PROVIDERS
Remote DSPs allow providers more flexibility in their staing approaches. Proprietary technologies like Sim- plyHome’s sensor-based technology enable providers to seamlessly integrate their existing care teams with rDSP technologies and collaborate with external personnel, thereby boosting operational eiciency and accelerating and expanding the delivery of care services. Further- more, rDSPs can be more cost-effective than traditional on-site staffing models, allowing organizations to opti- mize budgets and potentially reallocate resources to fur- ther expand their capacity.
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