other interval as SaskEnergy may determine. Billing or account information is available on request. Amended – August 6, 2013 3.2.2 The Customer shall pay the full amount of any SaskEnergy bill issued to the Customer, including any disputed portion, without prejudice to the Customer’s right to subsequently contest any rate or fee charged. 3.2.3 Bills will be provided by ordinary mail, or, where requested by the Customer and agreed upon by SaskEnergy, by fax, e-mail or online. For bills provided by ordinary mail, bills shall be deemed received on the earlier of the date of actual receipt or three (3) Days after the date of mailing to the last known address, regardless of actual receipt. Bills that are issued via e-mail or fax shall be deemed to have been received by the Customer on sending, regardless of actual receipt. Online bills and e-mail notifications that are generated by SaskEnergy’s computer systems to advise customers when their bills are available for viewing shall also be deemed to have been received by the Customer on sending or posting, regardless of actual receipt. SaskEnergy’s records of the date of mailing, sending or posting of bills or bill notifications shall be conclusive evidence of the date of mailing, sending or posting. Amended – August 6, 2013 3.2.4 Notwithstanding anything in this Schedule, bills are due on rendering and not on receipt. Failure to receive a bill does not release a Customer from the obligation to pay. SaskEnergy’s records of the date of mailing, sending or posting of bills or a bill notification shall be conclusive evidence of the date of rendering. 3.2.5 A failure to pay any amount billed by SaskEnergy on the due date shall be a default of payment, which may result in the Discontinuation or Disconnection of Natural Gas Service or termination of any other SaskEnergy Service. 3.2.6 Unless otherwise expressly provided for herein, no interest will be payable by SaskEnergy on account credits. Overpayments will appear as a credit on the Customer’s account or shall be refunded in SaskEnergy’s sole discretion. 3.2.7 Where an account is in a Customer’s name, that Customer shall remain liable for future Services provided to that Premises notwithstanding that he or she has sold or vacated the Premises, unless SaskEnergy is notified of the change. Equalized Payment Plan 3.3.1 The Equalized Payment Plan (‘EPP’) spreads the estimated annual cost of Natural Gas Service over twelve (12) equal monthly payments (the ‘EPP Term’). The twelve (12) equal monthly payments will be billed each month. EPP is generally available to Residential Customers and to Commercial Small accounts, with a credit risk satisfactory to SaskEnergy. Amended – August 6, 2013 3.3.2 SaskEnergy requires that the current bill be paid in full as a condition of enrolment in EPP. The Customer will automatically remain under EPP from Year to Year until terminated. The Customer may terminate the EPP at any time by giving seven (7) Days’ notice of termination to SaskEnergy. SaskEnergy may terminate EPP at any time, without cause, on
3.3
SaskEnergy Terms and Conditions of Service Schedule
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