Assistant Operations Manager
About The Role
We are Student Roost, an award-winning student accommodation provider with properties across the UK. We have an exciting opportunity to bring on board an Assistant Operations Manager who will undertake Concierge duties to run our new building in Bristol. New market, new proposition, who wouldn’t want to do that? Zinc Works will be Student Roosts first Co-Living property, in a major University City, based in the heart of Bristol’s Old Market Area. Zinc Works will be home to Students, Young Professionals, especially Graduates with an emphasis on creating communities, co-working spaces, wellbeing lounge, hosting kitchen and rooftop terrace. With the change of traditional working Zinc Works will offer Zinc Spaces, embracing Co-working to embrace hybrid working. The service to our Graduate residents will be bespoke to their needs, offering a range of value-add concierge services that will enhance their experience of living at Zinc Works, along with a selection of additional services the residents can choose to purchase whilst living with us, such as additional cleaning and laundry services Already, we’re made up of really good people and we’re a business who will endeavour always to do the right thing, in the right way – truly putting resident experience, welfare and safety at the top of our agenda. The Assistant Operations Manager will support the Operations Manager to ensure we fill our properties all year round, with customers who want to stay year after year and for retaining a team of enthusiastic, curious, and dedicated team members, who are the heartbeat of our customer service. You will also support the financial performance of our property and operate safe and secure property in line with all statutory, legal, and moral obligations. The working hours are 37.5 per week with shifts being 5 days out of 7 days. Weekend work will be required on a rota basis.
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