Student Roost - Assistant Operations Manager - Bristol Co-L…

Candidate Information Pack

Finance

• Procure goods and services in line with the policies and procedures of the business

Property

• Ensure, with the team, that the physical appearance of properties is of the highest standard. Walk your property daily, as a minimum and ensure issues are resolved swiftly and to a high standard. • Support the management of the Maintenance and Housekeeping services in your property ensuring they understand their obligations around Health & Safety • Follow a routine inspection and audit processes across your property and resolve issues swiftly • Ensure customer maintenance requests are being addressed in line with or ahead of agreed service levels. • Conduct a management check of every room ahead of new arrivals. • Assist with summer turnaround ensuring it is conducted per the agreed process, in line with the property budget and to a standard that ensures clean, functional rooms are presented to every customer • Maintains a positive and professional relationship with all vendors and merchants • Supports with both marketing, sales, and administrative tasks • Facilitates correspondence with residents

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