Operational disruptions Operational faults are often due to trivial causes and can be rectified without the assistance of a qualified technician. Therefore, please check the following before contacting customer service: The device does not switch on. Check that the plug is correctly inserted into the socket. Ensure that the socket is connected to the power supply. The internal temperature is too high. Check the thermostat setting. Check that the doors close properly. The device is excessively loud. Check the alignment of the device. An uneven installation can cause vibrations. Ensure that the device does not come into contact with other devices or parts that could cause resonance. If the fault persists after carrying out the above checks, please contact our factory customer service department. Factory customer service Service hotline Our factory customer service for plug-in commercial refrigerators and freezers is available at You can reach us at the following telephone numbers: Repair acceptance (technician request): Telephone (01805) 446-530 Fax (01805) 606057 Emailcarrier-service@secokaelte.de spare parts If you require a spare part, you will find a contact person at: Telephone (02323) 2278-448 Email: Ersatzteile.celsior@ccr.com Our spare parts prices, which you can obtain on request, do not include packaging and shipping costs. Accessories The standard Accessories are listed in this catalogue. Additional Accessories are available for many models. Accessories. Please contact our internal sales department. Telephone (02323) 2278-453 or 455
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