Incentivize to Optimize TURN HIGH-PROFIT TASKS INTO TEAM BONUS OPPORTUNITIES
Motivating your team isn’t always easy. But you need more output from them day after day. You also want to prevent burnout and for them to feel appreciated. This doesn’t mean you are stuck with the status quo. Here’s a game-changer in how you can run your pharmacies: Empower your team to contribute to the bottom line and feel genuinely excited about their work with bonus opportunities. Instead of making profit-producing tasks mandatory and damaging morale, how about you turn them into opportunities for employee bonuses? It’s about making the work rewarding in more ways than one.
daily text reminders for doses. Recognize and reward these proactive efforts with a bonus or a special acknowledgment for ensuring continuous care and maintaining pharmacy revenue. 2. Convert patients to more profitable prescriptions: We all know there are ‘winners’ every year — particularly profitable prescriptions for the pharmacy. For instance, if an employee successfully transitions a patient from regular ibuprofen to Coxanto, which is taken once a day and often comes with no copay, it’s a win-win-win for the patient, the pharmacy, and the employee. Why not reward these initiatives? If an employee sees this conversion process through, a $25 bonus (or an amount that fits your budget) could be a great incentive. GET EVERYONE INVOLVED Not all tasks need to fall on the pharmacy owners or those who aren’t in the pharmacy daily. Maybe you have a team member who enjoys visiting doctors’ offices or has a knack for customer service you can tap into for these specific tasks. It’s about recognizing and utilizing the unique strengths within your team.
BOOST YOUR BOTTOM LINE WITH BONUS OPPORTUNITIES
We’ve already discussed how one of our biggest challenges is managing negative margin prescriptions. It’s a common issue where certain prescriptions end up costing more than they earn. Instead of shouldering all that stress alone, why not involve your team in the solution? Here’s a thought: Track the reduction of these negative prescriptions by number or percentage. You could set up a system where each 1% decrease
COMMUNICATION IS KEY Lastly, it’s crucial to communicate the “why” behind these tasks and rewards. When your team understands the impact of their work on the pharmacy’s
in negative prescriptions results in a $2,000 pot divided among the team or offer $500 to a single employee managing this task effectively. This not only motivates the team but directly ties their efforts to
tangible rewards. A few other examples include:
finances and patient health and satisfaction, they’re more likely to take ownership and initiative. This approach helps your bottom line and builds a more committed, motivated team. And who doesn’t want that? Let’s
1.
Refill profitable prescriptions: Often,
highly profitable prescriptions go unfilled simply because patients forget to refill them. This is a perfect opportunity for your staff to ensure
make our pharmacies not just places of business but thriving communities where every team member feels valued and part of our success.
these prescriptions are refilled on time. Consider empowering your employees to offer personalized services like prescription delivery or
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