Our Beliefs
Fundamental qualities in our character that define us Our Nature
Own our success We act with the desire to succeed and drive business results. Compete to win We have a winning mindset. We take pride in high performance and set new benchmarks. Never give up Resilience is in our DNA. We adapt to change with determination and flexibility.
Code of behaviours we live by
Do good
We strive to do the right thing from the heart, with integrity, care and sustainability.
Obsess over customer experience We are obsessed with delivering heartfelt hospitality to our guests, creating moments of joy that truly matter.
Courtesy Humility
Thoughtfulness Sincerity Respect
Together We’re Shangri-La
Selflessness
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