CE DAYTIME SESSIONS
this presentation, we will review balance sheet, income statement and practice software data for the metrics that matter. We'll zero in on what it takes to improve meaningful data retrieval and manage your practice towards greater efficiency, profitability and client and employee satisfaction. TIPS AND TRICKS TO RUNNING A Oliver Wendell Holmes once said, "Learn from the mistakes of others...You can't live long enough to make them all yourself!" I like to frame this in a more positive way by saying, learn from the success of others! In this session, I will share what I have learned over the last 25 years working with veterinary practice owners and managers. You will want to hear the successes, best practices and yes, even mistakes, shared in this presentation. A variety of topics will be covered including finance, marketing, management, tax and more. SATURDAY, SEPTEMBER 23 _______________________________________ CREATING A CULTURE OF POSITIVITY IN SUCCESSFUL PRACTICE Camala Bailey, CPA, CVA 4:30 PM - 5:20 PM | Room 212 AB Our profession is facing a serious crisis of well-being. We are burned out, tired, experiencing compassion fatigue and struggling to find our way to healthy and positive life balance. It is critical for us, as veterinary professionals, to model and teach those we work with an effective approach to growth and development in the profession that leads to a positive culture. Using the work of Shawn Achor, Brene Brown and Simon Sinek, this session will explore the skill sets that lead to positivity within our work places. A key component of the workshop will be self-awareness around the concepts discussed. EMBRACE YOUR INNER SPEEDO GUY Betsy Charles, DVM 9:00 AM - 9:50 AM | Room 213 AB Instead of trying to be like everyone else or even worse, trying to be the person you think everyone wants you to be, get excited about being exactly who you are. Using an interactive discussion format, we will discuss what happens to you and those around you when you lead as your authentic self. CURIOSITY AS THE KEY TO DIVERSITY Betsy Charles, DVM 10:30 AM - 11:00 AM | Room 213 AB We are living in what feels like a powder keg when it comes to diversity, equity, inclusion and belonging. What are the skill sets we need to create real change and not just give all the sexy words lip service so we can check all the right boxes. Learn the skills that will help your practice begin to live DEIB in a meaningful way instead of just talking about it. CAN'T WE ALL JUST GET ALONG? Betsy Charles, DVM 11:30 AM - 12:20 PM | Room 213 AB As a team, getting to know each other in an authentic way is critical. Using curiosity and creative conversation, this session will allow the team the opportunity to learn about each other in a non-threatening way that sets the stage for deeper conversation. Because we live in a world where terms like micro-aggression, privilege and safe spaces can cause us to be hesitant to engage with others, especially those who are different than us, leaders must be willing to enter into the conversation in an educated way using a few core skills for managing difficult conversations. I HAVE A WEBSITE NOW, HOW DO I GET FOUND? BUILDING WEBSITES THAT GOOGLE YOUR PRACTICE Betsy Charles, DVM 8:00 AM - 8:50 AM | Room 213 AB
Each of these topics will be addressed in a fast-paced, interactive presentation. I HAVE A WEBSITE NOW, HOW DO I GET FOUND? BUILDING WEBSITES THAT GOOGLE
CULTURE EATS STRATEGY FOR BREAKFAST Laura Boone, MBA 3:00 PM - 3:50 PM | Room 213 AB Are you a reactive team or proactive team? Perfect your huddle. Get excited about your team meetings - productive, strategic, engaging and purposeful. Create a culture of accountability. Understand the kind of leader you are and how to be more effective. RECIPE FOR SUCCESS: HOW TO CREATE YOUR IDEAL PRACTICE Laura Boone, MBA 4:30 PM - 5:20 PM | Room 213 AB Master the 5 Business Engines of your practice. How to create your ideal practice in Leadership, Vision, Marketing, Financial, Communication and Culture. Participate in a Goal-Setting Workshop for yourself and your business. SUNDAY, SEPTEMBER 24 _______________________________________ GROUP DYNAMICS IN THE VETERINARY PRACTICE Angela Tennison, DVM 8:00 AM - 8:50 AM | Room 212 AB In this session, participants will gain an understanding of group development stages and how to enhance group dynamics in veterinary settings. LEADERSHIP AND ORGANIZATIONAL CULTURE - PART 1 Angela Tennison, DVM 9:00 AM - 9:50 AM | Room 212 AB This session will review leadership styles and how leadership and culture influence each other. Methods to evaluate and improve leadership and company culture will be identified and discussed. LEADERSHIP AND ORGANIZATIONAL CULTURE - PART 2 Angela Tennison, DVM 10:00 AM - 10:50 AM | Room 212 AB This session will continue the review of leadership styles and how leadership and culture influence each other. Methods to evaluate and improve leadership and company culture will be identified and discussed. CHANGE MANAGEMENT Angela Tennison, DVM 11:00 AM - 11:50 AM | Room 212 AB Change can be hard! Effectively leading your team through change can be even harder! In this session we will review how to navigate the process of change that veterinary practices face. PROFESSIONAL DEVELOPMENT/WELLNESS FRIDAY, SEPTEMBER 22 _______________________________________ DIGITAL PHYSICAL EXAMS: WHEN, WHY, WHERE, AND HOW TO PERFORM THEM? Cherice Roth, MS, DVM 8:00 AM - 8:50 AM | Room 209 We have witnessed in human health that our ability to connect with medical providers remotely has improved access and quality of care. Telemedicine has been applied throughout every aspect of human care, from pediatrics to geriatrics. No human specialty leaves out the option, including surgical to neonatology care. Pet health is different. Furry, scaly, and feathery patients have yet to enjoy broad acceptance that many aspects of their health can be remotely assessed with high accuracy. The lack of adoption of digital care in veterinary medicine firmly holds in place barriers to animal care and improved quality of life for caregivers. The overall theme of the resistance is fear. The long-standing belief in inaccurate patient assessment and the fear of liability accompanying it has barred many clinicians from adopting digital tools for patient evaluation. The Digital Pet Exam discussion will
WILL LIKE - PART 2 Robbie van Mullem 9:00 AM - 9:50 AM | Room 212 AB
Our discussion will center around the generation gap and how different generations view websites and social media; examine keywords and phrases to ensure your website is found on an internet search engine; discuss how the search engine Google impacts your practice and more. Each of these topics will be addressed in a fast-paced, interactive presentation. UNDERSTANDING THE BASICS TO DIGITAL MARKETING: MARKETING 101 FOR YOUR VETERINARY PRACTICE Robbie van Mullem 10:30 AM - 11:20 AM | Room 212 AB The basics of why and how to market your practice. Looking into the psychology of how and why clients make choices and discuss veterinary specific marketing tactics. LANDMINES AND SNARES TO AVOID IN DISTAL MARKETING Robbie van Mullem 11:30 AM - 12:20 PM | Room 212 AB Our discussion will cover information related to ADA requirements and how that relates to your website. We will look at examples of what needs to be avoided and the rules that exist to help you avoid being sued. UNDERSTANDING VETERINARY PRACTICE FINANCIALS Ethan Dawe 2:00 PM - 2:50 PM | Room 212 AB In this presentation we will walk through the basics of veterinary practice financials, pick out common areas that have the potential to 'bleed' losses and offer ideas of how to recoup those losses. The objective will be to introduce attendees that are unfamiliar with vet financials as well as offer specific places for a seasoned practice owner to look to recoup much needed profits. This is an action packed hour on veterinary financials! COMMON SENSE WORKFLOW, PROTOCOLS AND EMPLOYEE RELATIONS IDEAS Ethan Dawe 3:00 PM - 3:50 PM | Room 212 AB This presentation will be an extension of the previous presentation where we will deep dive into potential opportunities to change how your clinic functions in its workflow, protocols and employee relations to make the business more profitable as well as ways to incentivize your staff to care about the business as much as the owners! This presentation along with the one that follows will leave you with great ideas to take back to your clinic and implement real change! INVESTING & ESTATE PLANNING FOR PRACTICE OWNERS & ASSOCIATES Ethan Dawe 4:30 PM - 5:20 PM | Room 212 AB Have you ever wondered how 'wealthy' people take advantage of what the tax code allows? In this presentation we will look at how to protect your assets while you grow them, in retirement and pass them along to your heirs with limited taxation. We will share unique ideas on how to reduce your annual tax burden. We will also discuss in detail how to pay zero taxes on your retirement savings. Zero. This is a must attend presentation. COMMUNICATION: THE ABILITY TO MAKE OR BREAK A GREAT CULTURE Laura Boone, MBA 2:00 PM - 2:50 PM | Room 213 AB Walk away with solid communication tools. Become an expert communicator. Acquire elegant conflict-resolution skills. Learn how to master your own emotions.
WILL LIKE - PART 1 Robbie van Mullem 8:00 AM - 8:50 AM | Room 212 AB
Our discussion will center around the generation gap and how different generations view websites and social media; examine keywords and phrases to ensure your website is found on an internet search engine; discuss how the search engine Google impacts your practice and more.
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