Shangri-La Academy Learning Framework
The 2022 Annual Learning Plan for all the properties must be guided by the Shangri-La Academy learning framework. The framework below helps in classifying learning programs and initiatives at the property, regional and HQ level into 3 main categories. 1. Essential Learning : comprising of all mandatory and compliance related learning initiatives. (E.g.: Core Learning Programs, Property product knowledge program)
2. Leadership Learning : comprising of leadership learning initiatives across different levels. (E.g.: Junior Leaders Program, Emerging Leaders Program)
3. Functional Learning : comprising of functional learning initiatives developed at both property and HQ level. (E.g.: F&B Signature recipes, Rooms Certification Program, Delphi learning modules, etc.)
All the learning initiatives that will be identified in the property’s annual learning plan, must be classified into one of the below 3 categories.
Leading Organisations
Leading Leaders
Leading Multiple Teams
Leading Teams
Leading Self
S H A N G R I - L A A C A D E M Y O N L I N E
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