Shangri-La Academy 2022 – Syllabus
LEADERSHIP PROGRAMS
Operational Leaders Program
Program Info: A brand new Programme for high potential EXCOM/Regional leaders with the potential to become RMs in the future and for new RMs. The OLP programme facilitates the transition step from functional to operational expertise through successfully developing Resident Managers.
Leadership Level: Leading Hotel Leaders
Learning Format: Blended (Average 4 hours of learning per week) • 6 online modules, • Experiential activities including projects, shadowing RMs, operational rotation and business analysis & • Development Centre (3 to 4 days) for interaction with other participants. Duration: Self -paced: 8 weeks for each pathway The number of pathways for each participant will be communicated based on current capabilities (personalized for each participant). Formal assessment tools will indicate the learning required. Target for 2022: First time RMs and Selected EXCOM/Reg. leaders with the potential to develop into a RM position (based on a defined criteria) – Nomination to be done by the hotels.
Facilitation: The OLP Programme will be facilitated by the Academy HQ team for the nominated participants.
Launch date: Q1 2022. (Currently being piloted in China)
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