PRICING POLICIES
CANCELLATION & REFUND POLICY: Sunrise Tours is required to pay all suppliers well in advance of your tour date. Our suppliers have their own cancellation policies, which apply to your booking. Should a cancellation become necessary, we must receive your cancellation notice in writing, and it will become effective only when received by Sunrise Tours. Upon receipt, we will follow industry procedures for any applicable refunds as outlined in the supplier’s terms and subject to their review. If you are entitled to a refund, please note that the supplier is responsible for this refund, not Sunrise Tours. Generally, flight tickets, hotel reservations, and other items provided for the travel cannot be refunded if they are partially used. We are not responsible for a supplier’s failure to remit a refund. In addition to terms of our suppliers, any refund will be at our sole discretion and will be subject to the following fee schedule. The cancellation fee per person will be determined by the number of days remaining until your tour departure date (day of departure is counted as Day 0).
detailed above. Payments can be made by check or credit card. While we do accept major credit cards including Visa, Mastercard, and Discover, participants may be required to provide to us a signed charge authorization agreement for transactions for your trip. Your authorization is a binding agreement for us to charge your card and as such you waive any right to chargeback in the case of cancellation for any cause (excepting fraud), including a Force Majeure event, as defined herein, and agree to refund policies and procedures as outlined in these Terms and Conditions. In the event a participant attempts to chargeback, reverse, or recollect a trip payment already made without the authorization of Sunrise Tours, we reserve the right to collect all additional costs, fees and expenses associated with such chargeback, reversal or recollection, including, without limitation, attorney fees. TRAVEL PRICES: The travel prices listed in our catalog and related materials are based on currency exchange rates in effect at the time Sunrise Tours prices its tours. All travel prices are subject to revision in the event of a fluctuation in tariff, currency rates, or other factors which are beyond our control. In addition, fuel surcharges and departure taxes are subject to revision until time of airline ticketing which is approximately 45 days prior to departure. Every effort has been made to publish accurate pricing. We reserve the right to correct errors. Prices are quoted in U.S. dollars. CHANGE POLICY: Changes to a reservation such as departure date or traveler name may incur a charge. In addition, any penalties or fees imposed by our suppliers will be charged. If this change or a change to your pre/post-tour hotel is made within 65 days of departure, you will also be responsible for any penalties or fees imposed by our suppliers. All changes are subject to availability. Optional excursions become non-refundable 14 days prior to departure. CANCELLATION BY SUNRISE TOURS: SR reserves the right to cancel any tour at our sole discretion. In the unlikely event a tour is canceled by Sunrise Tours and we are unable to reschedule, all funds collected from any participant will be promptly refunded in full. Money is refunded to the original payer. YOUR PRICE DOES NOT INCLUDE: Personal purchases, laundry and cleaning, telephone calls, optional land and shore excursions, optional Travel Protection Plan, some meals, passport and visa fees, port taxes, airline imposed baggage fees on air flights, gratuities to airport baggage porters, motorcoach drivers, cruise personnel and tour directors. Please note: This is not an exhaustive list of items not included in your travel.
U.S. & Canada Destinations: (Except Best of Alaska, Opryland
75-61 days..............50% of the tour price 60-31 days..............75% of the tour price 30 days or less.........................No refund Europe, New Zealand, Opryland Christmas, NYC Tours, Caribbean Cruise, Costa Rica, and Canadian Rockies by Rail: 121 or more days.............................$250 120-91 days............25% of the tour price 90-61 days..............50% of the tour price 60 days or less.........................No refund
Christmas, & Canadian Rockies by Rail) 91 or more days...............................$100 90-76 days.......................................$250 75-61 days..............25% of the tour price 60-31 days..............50% of the tour price 30 days or less.........................No refund Best of Alaska: 181 or more days.............................$100 180-76 days.....................................$250
PAYMENT SCHEDULE: Because of the extensive planning that goes into each of our trips, costs are incurred long before your departure date. Each reservation requires a $250 per person deposit planning fee (exceptions may apply) to be credited toward your final payment. Some or all of your deposit may be non-refundable per our cancellation schedule noted in these Terms & Conditions. Final Payment is due 75 days prior to your departure (exceptions may apply). You will receive an invoice stating the exact due date. If final payment is not received by the due date, a $50 per person late fee may be assessed or your reservation may be cancelled, at our sole discretion. Such cancellation will be considered a cancellation by customer, and cancellation charges will apply as
REQUIREMENTS & DETAILS
ENTRY REQUIREMENTS: A valid U.S. Passport is required for air travel to/from the U.S. U.S. citizens cross- ing by land need to present a valid U.S. Passport, a U.S. Passport Card or a WHTI-Compliant Travel Document for travel to/from the U.S. Passport applications are available at your local post office or online at http://travel.state.gov . If your passport is other than U.S. issued, please advise us in writing as other documentation may be required. Some countries require a minimum period (generally 6 months) from scheduled return date of your trip until passport expires. Failure to present proper proof of citizenship can result in denied entry, and you may not be able to join and/or continue with our tour. Sunrise Tours will not be responsible for the accuracy of your citizenship docu- ments or any additional costs incurred due to incomplete documentation. All passengers should check with the appropriate consulate for entry requirements. Obtaining appropriate documentation is the passenger’s responsibili- ty. Sunrise Tours bears no responsibility for advising and/or obtaining required travel documentation for you, or for any delays, damages, and/or losses including missed portions of your vacation related to improper documentation or government decisions about entry. Travel to many parts of the world may involve the risk of a variety of hazards to health and/or safety, including but not limited to disease, crime, terrorism and warfare. Because each guest’s risk tolerance is different, Sunrise Tours is not in a position to advise or recommend whether travel to any particular place at any particular time should take place. It is recommended that the guest should refer to objective third-party sources of travel information, such as that maintained by the U.S. Department of State (travel.state.gov). In addition, you should consult with
government websites to ensure that you are in compliance with all requirements for admittance into that country as well as understanding local laws that govern travel within a country, such as tracking devices. Should you choose to travel to a country that has been issued a travel warning or advisory, Sunrise Tours will not be liable for damages or losses that result from travel to such destinations. PICK-UP POINTS: For each departure, we determine the pick-up points (listed on the booking form) to be used based on the departure route and the number of requests for each point. If less than 4 travelers request a point, we will not utilize that point and you must choose an alter- nate location to join the departure. All pick-up points al- low parking for your vehicle. Sunrise Tour pick-up point partners offer the use of parking spaces by Sunrise Tours travelers as a courtesy. Neither Sunrise Tours nor parking lot owners assume responsibility for incidents occurring to parked cars. You will be notified of the timing and loca- tion of pick-up points for your vacation 2-3 weeks before departure. If you would like to spend a pre-night before departure, we can provide a hotel room at some of our pick-up points at a reduced rate. If the routing allows, we may pick up along the way in outlying areas. SINGLES REQUESTING ROOMMATES: If you would like to go on tour with us, but do not have a room- mate for a specific trip, let us know and we will match you with someone else (same sex of course). Just let us know at least 75 days before departure and we will room you with another traveler at the double rate. If there is no roommate available on the tour you request, you will still only have to pay the price of a double. If you decline the roommate assigned, you will be responsible for the single
supplement. Of course, if you prefer to travel individual- ly, you can still sign up for the single fare. This offer is not valid on cruises, and some select tours. SEATING ON THE MOTORCOACH: Seating is assigned and will be rotated on a daily basis. Special seating requests are honored on the basis of availability. Paying the single fare does NOT ensure you will have a seat to yourself on the coach, it only ensures you a room by yourself. PICTURES: By signing up for and participating in a tour, you are agreeing to have any pictures taken on tour pub- lished in Sunrise Tours printed or web material. If you do not wish to have your picture used in any form by Sunrise Tours, please notify us prior to traveling. MAPS: The maps provided in this brochure are gener- al outlines and not meant to outline specific routes to be driven. We reserve the right to change routing on any tour. LAST MINUTE TRAVELERS : We love adding last min- ute travelers! We are always happy to add you to a tour that isn’t sold out, even up to a few days before departure. However, please be aware that additional charges may be necessary (particularly on fly tours) if you book after final payment date. We are happy to advise you of such charges before you book. GRATUITIES: Gratuities for your Sunrise Tour Director and bus driver are not included in your tour fare and are welcomed at your discretion. Typical gratuities for excel- lent service are $5-$7 per person, per day for each of your Tour Director and driver.
52 | Visit www.TravelSunrise.com or call (417) 441-2324
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