Safety Manual

1.1 Safety Focus The need for an organized approach to occupational safety and health is greater than ever before. The MOLLY MAID system includes many safety factors directed at prediction, prevention, and minimization of workplace accidents. Accidents are defined as unexpected events that result in work injuries, work-related illnesses, property damage, or an interruption of productive effort. Recent analysis shows that there are many aspects of our business that affect the safety of a MOLLY MAID team, such as:

 Proper use of tools, equipment, and supplies

 Adherence to proper methods and procedures

 Employee selection for attitude and teachability

 Employee relations and communication

 Employee absenteeism and turnover

 High-risk job tasks Occupational conditions dealing with household cleaning and the relationship of MOLLY MAID employees to their tasks are normally safe and uncomplicated. However, health care costs, fraudulent worker compensation, and potential employer liability force us to use a more sophisticated safety approach. Most importantly, you must understand that employee health, welfare, and safety should not be taken for granted. What causes accidents? A back injury, for example, can occur when an employee lifts an object. Is it poor job design (the lifting of something too heavy or awkward)? Is it human error (not adhering to guidelines)? Is it improper training (not knowing how to avoid the

risk)? Clearly, it may be any or all of the above. The MOLLY MAID approach to safety includes:

Fitting the worker to the task.

Fitting the task to the worker.

 Creating a “safety culture” that rewards compliance and penalizes non-compliance.

 Addressing ongoing safety and health-related issues in every staff meeting.

 Preparation and posting of a written agenda for each meeting to reinforce your safety focus. This is important in the event of an insurance audit. Save all meeting agendas.

 Compliance with all applicable safety, health, and public codes.

 Administrative controls to identify, correct, document, report, and communicate safety and health-related concerns.

MOLLY MAID Safety Manual

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