POLICIES
Privacy Notice Give a Privacy Notice to the guest (or display on a webpage with customer click-through required) at these times: • When you collect Customer Information in connection with a potential finance or lease transaction, even without completing a formal application. • When a guest gives you the SSN, fills out a credit application, or authorizes you to run a credit check. • If not previously furnished, when a guest completes a vehicle purchase or lease transaction involving financing or leasing. • Approved Privacy Notices are available in the CRM. Provide one privacy notice to the guest and keep a copy of the notice in the jacket file. Other Guidelines And Policies When handling Customer Information, other Company policies may also apply, including the Records Retention Policy, Information Classification Policy, Red Flags Identity Theft Prevention Policy and Procedures, the Payment Card Compliance Policy, the Shadow IT Policy and Team Member Handbook. GMs and Accounting Managers must review and implement additional security protocols outlined in the Safeguard Customer Information Security Program requirements. Data Security Incidents Involving Customer Information In the event of a potential or actual breach of Customer Information, immediately notify your manager and either the Director of Cybersecurity or a member of the Legal/ Compliance team to handle pursuant to the Company’s Incident Response Plan. Violations, Questions And Concerns The Company takes safeguard violations seriously and has implemented a monitoring program including data loss prevention tools designed to detect and prevent data leaks. Team members who violate this Policy shall be subject to disciplinary action, up to and including termination. If you have any questions or become aware of a violation, contact the Director of Cyber Security or a member of the Compliance/ Legal team, 770.418.8200 or privacy@asburyauto.com . If you wish to remain anonymous, the Company has a third-party toll-free hotline 855-222-1904, available 24 hours a day and web reporting at www.lighthouse-services.com/asburyauto . Safety All Team Members must learn the safety rules for their departments and follow common sense safety practices. Safety glasses and non-slip shoes are required at all times while working in the service areas. Team Members are responsible for reporting any unsafe condition, defective tool, or equipment to their Manager immediately. Horseplay and practical jokes are not permitted. Safety is everyone’s responsibility.
Non-Service Team Members are not allowed in the service areas unless on Company business.
Guests, vendors, and other third parties are not allowed in service areas unless they are accompanied by a Team Member. While in the service area they will be required to observe all safety rules, including wearing safety glasses and non-slip shoes. It is our responsibility to ensure they are provided and don the appropriate personal protective equipment.
63 No policy should be construed to confer any express or implied contractual relationship or rights to any Team Member. The Company reserves the right to modify any policy as necessary, in its sole discretion, to the extent permitted by law. Violation of any Company policies or procedures can result in disciplinary action up to and including termination of employment. If you have any questions about this handbook or Company policies, please feel free to discuss with your Manager or HR.
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