2025 Crown Team Member Handbook

OUR MISSION, VISION, AND VALUES

Mission : Our North Star To be the most Guest-centric automotive retailer Vision: Our Compass Have a fun and supportive culture where TEAM MEMBERS thrive personally, while building meaningful bonds with one another Be caring professionals who strive to delight our GUESTS and foster love for the brand Be great brand ambassadors and exceptional stewards of capital for our PARTNERS who fuel our mission

Values DRIVE . D o what you say you’re going to do. R aise the Bar. I nvest in people and our communities.

V oice your opinion, respectfully. E mbrace different perspectives.

7 No policy should be construed to confer any express or implied contractual relationship or rights to any Team Member. The Company reserves the right to modify any policy as necessary, in its sole discretion, to the extent permitted by law. Violation of any Company policies or procedures can result in disciplinary action up to and including termination of employment. If you have any questions about this handbook or Company policies, please feel free to discuss with your Manager or HR.

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