Cigna IdentityForce Overview

OFFERED THROUGH

Protecting What Matters Most Employee Benefit Plans Identity theft can have serious repercussions. It can hurt your credit score, taint your medical records and drain your college funds and retirement accounts — everything you’ve worked so hard to build. IdentityForce ® , a TransUnion ® brand, has been helping people protect their identity and credit for over 40 years, and our Certified Resolution Specialists work diligently to keep you and your family safe.

Three ways to activate your account 1 1. Visit https://cigna. identityforce.com/starthere

2. Call 833-580-2523 3. Scan this QR Code

Questions? Call Member Services at 1-833-580-2523 1 Available to employees enrolled in a Cigna Healthcare SM medical plan and their children in household up to age 18. Offered by Cigna Health and Life Insurance Company

cigna.identityforce.com | 1-833-580-2523 | 1

PLAN FEATURES

Identity Protection Dark Web Monitoring Compromised Credentials Alerts Change of Address Monitoring (USPS) Court Records Monitoring Sex Offender Registry Notification Smart SSN Tracker (SSN Monitoring) Social Media Identity Monitoring Medical ID Fraud Protection Identity Vault and Secure Storage Restoration Services 24/7 Customer Support Fully Managed Identity Restoration Restoration for Pre-Existing Identity Theft Deceased Member Fraud Remediation 2 Stolen Funds Replacement Lost Wallet Assistance $1M Expense Reimbursement Insurance 3

Credit Health and Financial Account Protection Bank and Credit Card Activity Alerts 401(k), HSA and Investment Account Activity Alerts Any Financial Account Covered Education Resource Center Credit Score Simulator Credit Score Tracker (monthly) Credit Freeze and Lock Assistance (Adult and Child) Credit Monitoring TransUnion (daily) Credit Report and Score TransUnion (quarterly)

Mobile and PC Protection Mobile App (iOS and Android) Password Manager

2 Deceased Household Member Fraud Remediation available for adults or eligible dependents enrolled in an active IdentityForce Family Plan at the time of their death. 3 The expense reimbursement insurance benefit for members is underwritten by certain Underwriters at Lloyd’s, under a master group policy issued in the name of Cyberscout Limited, Sontiq Inc. and all subsidiaries for the benefit of members. A summary of the terms of coverage are set forth in your account dashboard under the “Support” tab. The complete policy is available from Sontiq on request. Claims will be reviewed by the insurer in accordance with the terms and conditions of the master group policy. Restoration services are provided by Sontiq, Inc. The program and services are provided by Sontiq, Inc. and not by Cigna Healthcare or its affiliates . Program and services are subject to all applicable program terms and conditions. Product availability may vary by location and plan type and is subject to change. References to third- party organizations or companies, and/or their products, processes or services, does not constitute an endorsement or warranty thereof. Your use of such products, processes or services are at your sole risk. Product may be updated or modified prior to availability. The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a registered service mark of Apple Inc. Android and Google Play are trademarks of Google LLC. App/online store terms and mobile phone carrier/data charges apply. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), or its affiliates. In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1 et al. (CHLIC); GSA-COVER, et al. (CHC-TN). 964869 © 2024 Cigna Healthcare.

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ABOUT IDENTITYFORCE IdentityForce, a TransUnion brand, offers proven identity, privacy and credit security solutions. We combine advanced detection technology, real-time alerts, 24/7 support and identity recovery with over 40 years of experience to get the job done. We are trusted by millions of people, global 1000 organizations and the U.S. government to protect what matters most.

© 2024 TransUnion. All trademarks or trade names are properties of their respective owners. All rights reserved. | cigna.identityforce.com | 1-833-580-2523 | 2

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